Bilal Chouman Email & Phone Number

Dubai, United Arab Emirates

• Business IT process analysis and subject matter consultancy in permitting services.• Requirements gathering, process definition and improvements for the three municipalities of the Emirate of Abu Dhabi (Municipality of Abu Dhabi, Al-Ain, and Western Region) covering: o Building permitting. o Infrastructure permitting. o Consultants’ and contractors’ classification. o KPI and business intelligent reports analysis, definition, and selection.• Design and develop test cases and proof-of-concepts for quality assurance and pre-sales activities.• Development of use cases, mock-ups, screen designs and story-boarding to illustrate, document and prototype proposed solutions and requirements.• Conduct user acceptance testing (UAT) and solution training sessions.• Help in the structuring of Business Analysis Office and identify product improvements.

Dubai, U.A.E

Projects Management, comprising Planning, Dispatching, Control and Leadership: • Deliver quality projects. • Control customer satisfaction. • Closely manage projects teams control various tasks. • Cost optimization. • P&L grid forecast. • Manage invoicing and cash collection. • Leadership for customers and employees. Pre-sales and sales: • Participate in the pre-sales and the sales processes.• Work on projects up-sales processes.• Optimize implementation approaches.

Beirut, Lebanon

- Plan, manage, lead, supervise, control, and monitor the productions and the deliveries of ECM software products developed by different teams. - Contribute to strategic initiative and strategic planning of expanding existing software products for ECM.- Provide software development teams an understanding of what is needed and why to ensure proper prioritization and continue passion for excellence.- Drive and manage schedules.- Assist executive and products teams in development of products requirements.-- Translate product requirements into engineering specifications.- Identify sources of technology and data that can reduce development cost.

Oran, Algeria

• Managed, supervised, proposed and implemented technical and functional studies to document manage downstream gas activities at Algeria’s SONATRACH AVAL.• Managed and supervised an ECM implementation for a duration of two years divided into a study, a pilot, and generalization phase for the following activities at SONATRACH AVAL: o 6 gas down streaming complexes. o An engineering complex. o An administration headquarters.• Managed and supervised a team for the following sub-projects at SONATRACH AVAL: o DMS and office automation for the VP’s correspondence tracking system. o DMS enabling and integrations for tens of legacy business applications o Decentralized infrastructure planning and ECM deployments for 6 gas down streaming complexes. o BPM integration into ECM for a complex engineering activity. o Integrating Oracle AutoVue to manage CAD documents from an ECM system. o Migration of thousands of technical and administrative documents into the DMS. o Productions of documentations for: - Functional specifications. - Technical designs. - Presentations, trainings and workshops. - User acceptance tests. - User guides. - Roles and security contexts. - Documents categorization and attribute associations. - Anomaly sheets. - Technical procedures.

Sub-contracted to Nakheel (Dubai based property developer)

• Led, designed and developed two online banking solutions using J2EE for Dubai Islamic Bank (www.dib.ae) and Credit Libanais (www.creditlibanais.com.lb)• Designed and developed SMS banking solutions for Credit Libanais (www.creditlibanais.com.lb) and Bank Audi credit cards department (cards.banqueaudi.com).• Led, designed and developed a Java based SMS gateway based on SMPP, CIMD, XML, and HTPP protocols.• Designed and developed multi-media mobile content delivery system to deliver mobile games, applications, tones and pictures using the WAP Push technology.

Online and Mobile Banking.

• Designed and developed parsers and code generation in Visual C++ for XML, XSL, and HTML for the purpose of the PC-Duo Enterprise Diagnostics (Triage) software tool.• Reversed engineered Windows NT, 95, and 98 hardware configurations.• Designed and developed comparison trees using MFC.• Designed and developed classes and object modeling using Visual C++ for Triage’s ODBC support.

• Ported UIM/X (the cross platform GUI builder) using reverse engineering to different UNIX platforms (HP, AIX, Solaris, SunOS, IRIX, Digital UNIX)• Developed and maintained the C/ C++ interpreter of UIM/X for all UNIX platforms.• Internationalized UIM/X to run in a Japanese environment.

Development of computational tools for molecular electrostatic.

Computational Tools Developer.

Bachelor'S Degree In Computer Science, Software Systems

English As A Second Language