• Import relevant client information from Scotts Directories (more than 300,000 accounts) to company’s internal Database, enabling a more personalized and detailed record keeping • Guide web designer on the required features for the website and back-end resume database. The online application process and job postings increased the employee database by 100% in two months • Integrate an offshore marketing team, reducing human resource costs by 50% while maintaining the same level of production

• Exceeded daily sales targets by 15% through detailed knowledge of services being provided tailored to the specific needs of each customer • Operated a Point of Sale (POS) system with extended knowledge on rebooting system failures • Increased limited inventory space by 25% allowing for better use of the digital sorting system already on hand • Closely monitored security issues related to MoneyGram transfer services, creating extensive reports on