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As a TA i closely worked with the Professor to give 1st Year students an insight on how they can improve their writing skills for academic purposes and as well as conduct professional presentations for their future courses.

As TA i was assigned to help students who have accrued excellent academic skills to write and complete their report in English

Answered as many as 70 calls daily from angry customers regarding missing flights that were not credited in their account; employed a calm and professional manner to resolve concerns, and guaranteed them their miles will be credited as soon as possible.