Bilal Khan Email & Phone Number

Milton, Ontario, Canada

-Handle prescription pickup and filling-Assist customers with over-the-counter items

Milton, Ontario, Canada

Milton, Ontario, Canada

• Act as team lead by providing direction to Fulfillment Associates by delegating tasks, training, providing coaching, and offering feedback to associates
• Self-driven to create features on the salesfloor effectively; features are placed according to the department and by price point, taking into account seasonal changes and adapting to changes quickly
• Finalize trailers to adjust inventory counts and verify high-cost items are received to reduce shrinkage

Milton, Ontario, Canada

• Built strong relationships with customers demonstrated through above-average customer feedback through surveys by assisting customers with product and purchase questions, suggestions, and advice
• Given responsibility to work in many departments including electronics, online grocery, and customer service
• Received employee of the month consistently by demonstrating high levels of sales and exceptional customer service including leading the sales staff to adapt to online services
• Effectively communicated with team to implement more efficient end of day closing processes and voluntarily stayed late to finish any work still needing to be done
• Began working as an acting customer experience manager in November 2021, completing all management responsibilities and tasks
• Took leadership in leading a small team to work overnight to prepare the store for yearly inventory counts

Waterloo, Ontario, Canada

- Deploy software to various departments within Sun Life- Delete old collections and deployments from Microsoft Configuration Manager- Assist in repairing Windows registry errors such as.pol file error and illegal characters in non-compliant Windows machines- Given responsibility to manage Jira Kanban board including adding new cards, editing filters.