Accomplished Operations & Controls professional with 17+ years of experience driving operational efficiency and financial performance. Expertise in Collections, leveraging strong communication and negotiation skills to recover past-due accounts and implement effective remedial strategies. Proven ability to lead and manage restructuring efforts, ensuring smooth transitions and achieving financial goals. Adept at Vendor Management, fostering strong relationships and negotiating favorable contracts to optimize costs and service delivery. Possess a keen eye for detail and a comprehensive understanding of internal controls, implementing robust processes to mitigate risk and ensure regulatory compliance.