Muhammad Bilal Sarwar

Muhammad Bilal Sarwar Email and Phone Number

Director of Business Development @ Systamatix-BPO
Lahore, PK
Muhammad Bilal Sarwar's Location
Lahore, Punjab, Pakistan, Pakistan
About Muhammad Bilal Sarwar

Versatile professional with 4+ years as a Customer Service Manager, Event Coordinator, and Business Development Executive with a proven track record in elevating service standards and driving business growth. Skilled in team management, customer relations, and strategic planning. Specialized in the contact and call center industry, fostering key partnerships and implementing revenue-driven strategies. Open to connecting with industry professionals and organizations for potential collaborations. Let's chat and explore opportunities! 🚀 #CustomerService #BusinessDevelopment #Networking

Muhammad Bilal Sarwar's Current Company Details
Systamatix-BPO

Systamatix-Bpo

View
Director of Business Development
Lahore, PK
Website:
systamatix.com
Employees:
15
Muhammad Bilal Sarwar Work Experience Details
  • Systamatix-Bpo
    Director Of Business Development
    Systamatix-Bpo
    Lahore, Pk
  • Systamatix-Bpo
    Director Of Business Development
    Systamatix-Bpo Jan 2021 - Present
    Karāchi, Sindh, Pakistan
    Empowering businesses across the USA, Canada, and the UK with tailored outbound sales, lead generation, chatbot integration, telemarketing, and cutting-edge email marketing solutions for amplified growth and enhanced customer engagement.
  • Kasmy Pack Pvt Ltd
    Business Development Executive
    Kasmy Pack Pvt Ltd Aug 2023 - Jan 2024
    Lahore, Punjab, Pakistan
    Attracting new clients by innovating and overseeing the sales process for the business. Analyzing market trends, customer needs, and competition to identify new business opportunities.Developing and maintaining relationships with clients, understanding their requirements, and proposing customized packaging solutions.Ensuring excellent customer service through regular client follow-up.Managing virtual and in-person sales meetings.Managing the timely deliveries to the… Show more Attracting new clients by innovating and overseeing the sales process for the business. Analyzing market trends, customer needs, and competition to identify new business opportunities.Developing and maintaining relationships with clients, understanding their requirements, and proposing customized packaging solutions.Ensuring excellent customer service through regular client follow-up.Managing virtual and in-person sales meetings.Managing the timely deliveries to the customers and timely payment recoveries. Show less
  • British Council
    Venue Supervisor
    British Council Mar 2022 - Nov 2022
    Pakistan
    Key responsibilities:Supervised exams and ensured that all exam rules and regulations were followed by candidates.Monitored the examination Centre to prevent cheating and other irregularities.Assisted with the organization and logistics of exams, including the distribution and collection of exammaterials.
  • Capital Pharmacy
    Customer Service Manager
    Capital Pharmacy Mar 2020 - Apr 2022
    Punjab, Pakistan
    Being a Customer Service Manager, managed the day-to-day operations of the pharmacy Business,including the scheduling of staff, the ordering and management of inventory, and the coordination oflogistics.Trained and managed a team of 10 customer service representatives.Developed and implemented new customer service policies and processes that increased customersatisfaction by 10%.Assisted customers with product inquiries, orders, and complaints.Consistently received… Show more Being a Customer Service Manager, managed the day-to-day operations of the pharmacy Business,including the scheduling of staff, the ordering and management of inventory, and the coordination oflogistics.Trained and managed a team of 10 customer service representatives.Developed and implemented new customer service policies and processes that increased customersatisfaction by 10%.Assisted customers with product inquiries, orders, and complaints.Consistently received positive feedback from customers for providing excellent service.Participated in company-wide training programs to improve customer service skills. Show less
  • Karma Promotions
    Event Coordinator
    Karma Promotions Oct 2017 - Dec 2019
    Sydney, New South Wales, Australia
    As an Events Coordinator, I have experience planning and executing a wide range of events, from smallmeetings and conferences to large-scale festivals and exhibitions. I am skilled in managing budgets,coordinating logistics, and ensuring that events run smoothly and successfully. I am a detail-orientedand organized professional with a passion for creating memorable and successful events.
  • Minuteman Press Caringbah
    Production Assistant
    Minuteman Press Caringbah Jul 2016 - Aug 2017
    Sydney, New South Wales, Australia
    Assisting with the setup and operation of printing equipment, including presses, cutters, and binders.Monitoring the production process to ensure that it was running smoothly and efficiently.Troubleshooting any issues that arose during the production process and working with the productionteam to resolve them.Coordinating with the sales team to ensure that orders were completed on time and to the customer's satisfaction.

Muhammad Bilal Sarwar Education Details

Frequently Asked Questions about Muhammad Bilal Sarwar

What company does Muhammad Bilal Sarwar work for?

Muhammad Bilal Sarwar works for Systamatix-Bpo

What is Muhammad Bilal Sarwar's role at the current company?

Muhammad Bilal Sarwar's current role is Director of Business Development.

What schools did Muhammad Bilal Sarwar attend?

Muhammad Bilal Sarwar attended Holmes Institute, Australia, Hec Pakistan, Melbourne Institute Of Technology, Cadet College Hasanabdal.

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