Muhammad Bilal Sarwar Email and Phone Number
Versatile professional with 4+ years as a Customer Service Manager, Event Coordinator, and Business Development Executive with a proven track record in elevating service standards and driving business growth. Skilled in team management, customer relations, and strategic planning. Specialized in the contact and call center industry, fostering key partnerships and implementing revenue-driven strategies. Open to connecting with industry professionals and organizations for potential collaborations. Let's chat and explore opportunities! 🚀 #CustomerService #BusinessDevelopment #Networking
Systamatix-Bpo
View- Website:
- systamatix.com
- Employees:
- 15
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Director Of Business DevelopmentSystamatix-BpoLahore, Pk -
Director Of Business DevelopmentSystamatix-Bpo Jan 2021 - PresentKarāchi, Sindh, PakistanEmpowering businesses across the USA, Canada, and the UK with tailored outbound sales, lead generation, chatbot integration, telemarketing, and cutting-edge email marketing solutions for amplified growth and enhanced customer engagement. -
Business Development ExecutiveKasmy Pack Pvt Ltd Aug 2023 - Jan 2024Lahore, Punjab, PakistanAttracting new clients by innovating and overseeing the sales process for the business. Analyzing market trends, customer needs, and competition to identify new business opportunities.Developing and maintaining relationships with clients, understanding their requirements, and proposing customized packaging solutions.Ensuring excellent customer service through regular client follow-up.Managing virtual and in-person sales meetings.Managing the timely deliveries to the… Show more Attracting new clients by innovating and overseeing the sales process for the business. Analyzing market trends, customer needs, and competition to identify new business opportunities.Developing and maintaining relationships with clients, understanding their requirements, and proposing customized packaging solutions.Ensuring excellent customer service through regular client follow-up.Managing virtual and in-person sales meetings.Managing the timely deliveries to the customers and timely payment recoveries. Show less -
Venue SupervisorBritish Council Mar 2022 - Nov 2022PakistanKey responsibilities:Supervised exams and ensured that all exam rules and regulations were followed by candidates.Monitored the examination Centre to prevent cheating and other irregularities.Assisted with the organization and logistics of exams, including the distribution and collection of exammaterials. -
Customer Service ManagerCapital Pharmacy Mar 2020 - Apr 2022Punjab, PakistanBeing a Customer Service Manager, managed the day-to-day operations of the pharmacy Business,including the scheduling of staff, the ordering and management of inventory, and the coordination oflogistics.Trained and managed a team of 10 customer service representatives.Developed and implemented new customer service policies and processes that increased customersatisfaction by 10%.Assisted customers with product inquiries, orders, and complaints.Consistently received… Show more Being a Customer Service Manager, managed the day-to-day operations of the pharmacy Business,including the scheduling of staff, the ordering and management of inventory, and the coordination oflogistics.Trained and managed a team of 10 customer service representatives.Developed and implemented new customer service policies and processes that increased customersatisfaction by 10%.Assisted customers with product inquiries, orders, and complaints.Consistently received positive feedback from customers for providing excellent service.Participated in company-wide training programs to improve customer service skills. Show less
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Event CoordinatorKarma Promotions Oct 2017 - Dec 2019Sydney, New South Wales, AustraliaAs an Events Coordinator, I have experience planning and executing a wide range of events, from smallmeetings and conferences to large-scale festivals and exhibitions. I am skilled in managing budgets,coordinating logistics, and ensuring that events run smoothly and successfully. I am a detail-orientedand organized professional with a passion for creating memorable and successful events.
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Production AssistantMinuteman Press Caringbah Jul 2016 - Aug 2017Sydney, New South Wales, AustraliaAssisting with the setup and operation of printing equipment, including presses, cutters, and binders.Monitoring the production process to ensure that it was running smoothly and efficiently.Troubleshooting any issues that arose during the production process and working with the productionteam to resolve them.Coordinating with the sales team to ensure that orders were completed on time and to the customer's satisfaction.
Muhammad Bilal Sarwar Education Details
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A Grade -
Hec PakistanA -
Fsc Pre Engineering
Frequently Asked Questions about Muhammad Bilal Sarwar
What company does Muhammad Bilal Sarwar work for?
Muhammad Bilal Sarwar works for Systamatix-Bpo
What is Muhammad Bilal Sarwar's role at the current company?
Muhammad Bilal Sarwar's current role is Director of Business Development.
What schools did Muhammad Bilal Sarwar attend?
Muhammad Bilal Sarwar attended Holmes Institute, Australia, Hec Pakistan, Melbourne Institute Of Technology, Cadet College Hasanabdal.
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Muhammad Bilal Sarwar
Banking Service Officer|Operations Executive |Overseas & Remote Recruiter | Hr | International Education Counselor| Virtual Administrator & Customer Support | Officer Parent Relations|Sādiqābād -
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