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Bilal Shaikh Email & Phone Number
Consultant and On-Site Support Specialist
at
Buchanan Technologies
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Consultant and On-Site Support Specialist
Location
Mississauga, Ontario, Canada
Company size
Who is Bilal Shaikh? Overview
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Quick answer
Bilal Shaikh is listed as Consultant and On-Site Support Specialist at Buchanan Technologies, a company with 795 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Bilal Shaikh.
Bilal Shaikh previously worked as Consultant/On-Site Support Specialist at Buchanan Technologies and TAC Support Specialist at Livingston International. Bilal Shaikh holds Bachelor'S Degree, English Language And Literature/Letters from York University.
Company email context
Email format at Buchanan Technologies
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Buchanan Technologies
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Profile bio
About Bilal Shaikh
Ten-year IT support specialist with a proven track record in cultivating strong client relationships. Extensive experience in managing hybrid cloud environments to elevate user experiences and deliver efficient IT solutions. Proficiency in Microsoft Entra ID, Azure Active Directory, Intune, and GPO management. Backed by a background in English, excelling in clear and effective communication, ensuring top-notch client-centric solutions.
Current workplace
Bilal Shaikh's current company
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Buchanan Technologies
4 roles
Bilal Shaikh work experience
A career timeline built from the work history available for this profile.
Consultant/On-Site Support Specialist
Current- Actively participate in client meetings, collaborating with stakeholders to understand requirements and expectations, and ensure all work is executed promptly and to client satisfaction.
- Provide on-site, client-focused support for the Canadian Partnership Against Cancer, fostering strong relationships.
- Streamline GPO management and transition to Intune, addressing client-specific requirements.
- Implement and maintain Intune Apps and Configuration Profiles for optimized client… Show more
- Implement and maintain Intune Apps and Configuration Profiles for optimized client experiences.
- Lead the migration from Skype to Microsoft Teams, enhancing client communication and collaboration.
Jun 2018 - Present
Tac Support Specialist
- Deliver client-oriented end-user support for enterprise and O365 applications.
- Manage and maintain equipment, ensuring client needs are met.
- Monitor helpdesk queues and SLAs to provide prompt client solutions.
- Contribute to various projects, enhancing client experience.
- Document processes and maintain documents using SharePoint to provide clients with up-to-date information.
- Efficiently manage 3 call queues (200 calls per day) and 6 ticket queues (500) to ensure… Show more
Sep 2014 - Jun 2018
After-Hours User-Support Technician Team Lead
- Supervise 30 regular employees and 10 temporary staff to enhance client satisfaction.
- Train new call center staff on in-house applications and customs-specific software, ensuring they provide top-notch client support.
- Handle escalations and irate clients to ensure a positive client experience.
- Collaborate with IT, Brokerage, and Credit teams to improve client service and team effectiveness.
- Monitor the Heat Self-Serve program to prioritize client tickets correctly and meet… Show more
- Monitor the Heat Self-Serve program to prioritize client tickets correctly and meet client needs. Show less
Oct 2014 - Sep 2016
Team & coworkers
Colleagues at Buchanan Technologies
Other employees you can reach at buchanan.com. View company contacts for 795 employees →
ME
Milbourn Emerson
Colleague at Buchanan Technologies
Carthage, New York, United States, United States
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TN
Terry Norris
Colleague at Buchanan Technologies
Forney, Texas, United States, United States
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MB
Maureen Brenton
Colleague at Buchanan Technologies
Charlottetown, Prince Edward Island, Canada, Canada
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DT
Dave Terry
Colleague at Buchanan Technologies
Wichita, Kansas, United States, United States
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NB
Nimesh Bamaniya
Colleague at Buchanan Technologies
Gandhinagar, Gujarat, India, India
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DD
Douglas Daniel
Colleague at Buchanan Technologies
Dallas-Fort Worth Metroplex, United States
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RM
Roger Mcclure
Colleague at Buchanan Technologies
United States, United States
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JT
Jared Talley
Colleague at Buchanan Technologies
Longmont, Colorado, United States, United States
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BJ
Brent Janzen
Colleague at Buchanan Technologies
Wichita, Kansas, United States, United States
View →
FC
Fang Chen
Colleague at Buchanan Technologies
Toronto, Ontario, Canada, Canada
View →
Milbourn Emerson
Colleague at Buchanan Technologies
Carthage, New York, United States, United States
View →
TN
Terry Norris
Colleague at Buchanan Technologies
Forney, Texas, United States, United States
View →
MB
Maureen Brenton
Colleague at Buchanan Technologies
Charlottetown, Prince Edward Island, Canada, Canada
View →
DT
Dave Terry
Colleague at Buchanan Technologies
Wichita, Kansas, United States, United States
View →
NB
Nimesh Bamaniya
Colleague at Buchanan Technologies
Gandhinagar, Gujarat, India, India
View →
DD
Douglas Daniel
Colleague at Buchanan Technologies
Dallas-Fort Worth Metroplex, United States
View →
RM
Roger Mcclure
Colleague at Buchanan Technologies
United States, United States
View →
JT
Jared Talley
Colleague at Buchanan Technologies
Longmont, Colorado, United States, United States
View →
BJ
Brent Janzen
Colleague at Buchanan Technologies
Wichita, Kansas, United States, United States
View →
FC
Fang Chen
Colleague at Buchanan Technologies
Toronto, Ontario, Canada, Canada
View →
1 education record
Bilal Shaikh education
FAQ
Frequently asked questions about Bilal Shaikh
Quick answers generated from the profile data available on this page.
What company does Bilal Shaikh work for?
Bilal Shaikh works for Buchanan Technologies.
What is Bilal Shaikh's role at Buchanan Technologies?
Bilal Shaikh is listed as Consultant and On-Site Support Specialist at Buchanan Technologies.
Where is Bilal Shaikh based?
Bilal Shaikh is based in Mississauga, Ontario, Canada while working with Buchanan Technologies.
What companies has Bilal Shaikh worked for?
Bilal Shaikh has worked for Buchanan Technologies and Livingston International.
Who are Bilal Shaikh's colleagues at Buchanan Technologies?
Bilal Shaikh's colleagues at Buchanan Technologies include Milbourn Emerson, Terry Norris, Maureen Brenton, Dave Terry, and Nimesh Bamaniya.
How can I contact Bilal Shaikh?
You can use AeroLeads to view verified contact signals for Bilal Shaikh at Buchanan Technologies, including work email, phone, and LinkedIn data when available.
What schools did Bilal Shaikh attend?
Bilal Shaikh holds Bachelor'S Degree, English Language And Literature/Letters from York University.
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