Bilin Chen Email & Phone Number

United States

Philadelphia, Pennsylvania, United States

• Developed and implemented marketing plans to promote client services and enhance visibility.
• Analyzed market trends and competitor offerings to identify new client acquisition opportunities.
• Responded promptly to inquiries or claims, demonstrating reliability and dedication to client satisfaction.
• Established and maintained strong relationships with clients through daily communications and tailored coverage options.

Philadelphia, Pennsylvania, United States

• Managed and trained new employees as an on-site mentor, fostering a collaborative work environment.
• Organized and communicated with customers to efficiently schedule special events of 40+ guests.
• Negotiated with supplier to meet daily and weekly demands, ensuring effective inventory control.
• Arranged and scheduled employee shifts to optimize staffing and operational efficiency.

Philadelphia, Pennsylvania, United States

• Processed daily orders and handled cash/credit payment transaction.
• Delivered exceptional customer service and maintained effective communications with customers and team members.
• Executed daily store opening and closing procedure efficiently.

West Deptford, New Jersey, United States

• Developed performance goals and targets to meet customer demand while ensuring accuracy and quality.
• Communicated operational policies and procedures to the team, enhancing performance and safety.
• Maintained compliance and consistency, taking corrective actions as necessary to address issues.

Bachelor Of Science - Bs, Project And Supply Chain Management

High School Diploma

Activities and Societies: 30 hours of tutoring session for middle school students,