Biljana Frank

Biljana Frank Email and Phone Number

Consultant, Project Manager, Business Analyst @ Alter Visio
Biljana Frank's Location
Croatia, Croatia
About Biljana Frank

• 24 years of experience in Telecom business always expanding knowledge and skills• Commercial strategy for prepaid customers, design of new services and offers• Management of commercial and technical projects• Extensive experience in customer satisfaction management • Creating, organizing and management of a telesales and retention department• Experience in the highest management positions

Biljana Frank's Current Company Details
Alter Visio

Alter Visio

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Consultant, Project Manager, Business Analyst
Biljana Frank Work Experience Details
  • Alter Visio
    Director
    Alter Visio Apr 2022 - Present
    Zagreb, Croatia
    View
  • Telemach Hrvatska
    Prepaid Acquisition Manager
    Telemach Hrvatska 2016 - Jul 2022
    Zagreb, Croatia
    • Commercial strategy for prepaid customers, design of new services and offers• Management of complex projects from specification to implementation, in order to maximize digitalization and sales automation for prepaid users
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  • Tele2
    Postpaid Retention Manager
    Tele2 2014 - 2016
    Croatia, Zagreb
    • Establishment and management of telesales dept and retention dept.• Conducting activities to increase customer satisfaction by improving a number of user tools and processes
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  • Tele2
    Network Development Manager
    Tele2 2008 - 2014
    Project management of technical projects
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  • Vipnet D.O.O.
    Head Of Access Network Engineering Department
    Vipnet D.O.O. Jan 2006 - Oct 2006
    View
  • Vipnet D.O.O.
    Head Of Radio Access Network Development Department
    Vipnet D.O.O. Mar 2004 - Dec 2005
    View
  • Vipnet D.O.O.
    Head Of Radio Network Department
    Vipnet D.O.O. Oct 2002 - Feb 2004
    View
  • Vipnet D.O.O.
    Base Station System (Bss) Manager
    Vipnet D.O.O. Mar 1999 - Sep 2002
    View
  • T-Mobile Croatia
    Specialist For Mobile Communications
    T-Mobile Croatia Oct 1997 - Feb 1999

Biljana Frank Education Details

Frequently Asked Questions about Biljana Frank

What company does Biljana Frank work for?

Biljana Frank works for Alter Visio

What is Biljana Frank's role at the current company?

Biljana Frank's current role is Consultant, Project Manager, Business Analyst.

What schools did Biljana Frank attend?

Biljana Frank attended University Of Zagreb / Sveučilište U Zagrebu.

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