Provide hands on direction of all activities to ensure customer and client requirements are met . Maximise productivity by effectively allocations available resources to successfully process daily shift volume . Use SAP and Kronos yo manage operational and employee related data.

• Maintained detailed administrative and procedural processes to improve accuracy and efficiency • Managed daily office operations and all employee records• Entered orders through Inventory Control Print and Logistics (PAL) system printing forms using InDesign software, and shipping forms, as per shipping guidelines• Performed materials management duties by receiving, entering orders and distributing government publications including controlled and retail stock• Operated… Show more • Maintained detailed administrative and procedural processes to improve accuracy and efficiency • Managed daily office operations and all employee records• Entered orders through Inventory Control Print and Logistics (PAL) system printing forms using InDesign software, and shipping forms, as per shipping guidelines• Performed materials management duties by receiving, entering orders and distributing government publications including controlled and retail stock• Operated electronic courier track and traced shipping system producing labels• Provided mass mailing services within strict deadlines• Picked, packed and shipped orders to ministry offices and general public, province wide, ensuring service standards • Received and screened high volume of internal and external communications, including email and mail; accurately entered information into database• Handled and processed confidential employee information• Recognized by Deputy Minister Kevin Costante as Ministry of Government Services Valued Partner for outstanding contributions to multiple project teams Show less

• Led, directed and managed inbound and outbound site operations to ensure that service agreements were executed to meet or exceed client standards• Supported Financial, Human Resources, Capital Planning and Accommodations programs for warehouse operations - Provided financial advice and administrative support in the contract management process• Managed aging inventory by performing velocity reports - Coordinated and managed daily physical cycle counts• Enforced contractual… Show more • Led, directed and managed inbound and outbound site operations to ensure that service agreements were executed to meet or exceed client standards• Supported Financial, Human Resources, Capital Planning and Accommodations programs for warehouse operations - Provided financial advice and administrative support in the contract management process• Managed aging inventory by performing velocity reports - Coordinated and managed daily physical cycle counts• Enforced contractual obligations including on-time shipping, activation• Worked with management team to transition and established new clients in Canada - Ensured adequate inventory of materials and products was in accordance with inventory cycles to meet national demand• Increased staff performance by holding focus groups and employee surveys• Maximized profitability on all assigned accounts through excellent client service, effective and prompt communication and follow-up on all pending matters with clients• Planned and monitored daily staffing schedules and adjusted schedules to ensure adequate staffing levels supported operational demands and business objectives• Demonstrated knowledge of financial and accounting principles and practices to prepare budgets, options and recommendations to manage revenue and expenses to reflect budget constraints• Designed processes and developed documentation for cycle counts• Executed stock transfers, inventory scrap and product status changes• Utilized warehouse space to maximize stock counts and order picking performance Show less