Office of the Chief Information Officer, Chief Data Officer sector

• Managed internal conversion efforts as the client upgraded their own HR software from PeopleSoft to Workday, in a 6-month long project that ensured a smooth transition without impact to the client’s pension plan members• Regularly scope requirements, resources, and cost for small and medium projects• Lead technical discussions with clients on small projects, as well as in day to day interactions• Manage and hold accountable a global team through virtual communication

•Create Regression, Integration and Unit test plans, for software customization and annual projects such as creating tax slips and annual benefit statements for a population of 20,000+ plan members•Led client-aligned team in the conversion of major communications software for 3 large clients; each conversion project taking approximately 3 months, and involved setting the scope of the project, assigning out testing to 3 other team members, acting as a liaison between the off-site conversion team and the client team, and communicating the progress to management and all stake-holders.•Lead presentations to other teams and the client which explain technical updates in a user-friendly way•Conducted Root Cause Analysis (RCA) for medium to high complexity defects •Train and coach junior members via email, phone calls and in person

• Member of the Executive as a Director-at-large• Organized and led in-person & virtual Days of Action• Designed Communications and Fundraising strategy• Provided strategic advice based on the data from: previous elections, results from volunteer canvasses, third party polls, and other sources.• Worked in VAN (Voter Activation Network) to identify voter intention and distribution• Used data visualization software including Google Fusion Tables to identify historical trends specific to the electoral district

• Liberalist point person on the successful 2019 and 2021 Davenport Campaigns;Created eBlasts/Virtual Phone Banks/Predictive Dialers/Walk Lists and trained others to use these• Provided strategic advice to campaign leadership based on the data from: previous elections, volunteer canvasses, third party polls, and other sources• Setting GOTV strategy; Created heat maps to highlight key vote pulling areas graphically

•Interpret Requirements documentation to customize our software to the client’s needs•Create Regression, Integration and Unit test plans to be executed by myself or others•Developed customized reports using data mining and analytical tools like SQL Server and MS Excel•Regularly run ad hoc jobs and reports; Experienced with TSO/ISPF