Solutions, Integration And Technical Support
Atlanta, Ga, Us
UPS Subsidiaries of ConnectShip and iShip.Manage customer relationships for our largest strategic accounts.Utilize my technical expertise and years of shipping experience to help our strategic accounts grow their business and solve business challenges faced in the shipping industry.Oversee all Sales Engineering and Integration strategies for company services.Provide technical expertise to Sales team and act as expert resource for staff to include customer usability issues, integration and/or implementation issues, as well as prepare technical presentations of iShip services.Direct Professional Services staff, including Sales/Solutions Engineers and Integration Engineers. Present live Product demos, discuss capabilities, technology and potential solutions to perspective Enterprise customers. Responsible for planning, developing a scope of deliverables, negotiating budget and schedules, and managing resources to complete a client technical project.Develop relationships and work closely with product management team to ensure realistic expectations, project success and customer satisfaction.Personally responsible for managing and maintaining the relationship for a number of existing Enterprise customers.Managed technical support groups at ConnectShip and iShip.