Sales Program Manager
Develop high level sales campaigns, initiate their execution and measure the results in concert with the individual growth strategies of Fortune 1000 customers and the business needs of the enterprise.SELECTED ACCOMPLISHMENTS:•Developed sales campaigns directed to high revenue accounts by allocating resources using data mining, business intelligence queries and propensity- to- buy modeling that drove incremental revenue•Improved Campaign process by developing critical Campaign… Show more Develop high level sales campaigns, initiate their execution and measure the results in concert with the individual growth strategies of Fortune 1000 customers and the business needs of the enterprise.SELECTED ACCOMPLISHMENTS:•Developed sales campaigns directed to high revenue accounts by allocating resources using data mining, business intelligence queries and propensity- to- buy modeling that drove incremental revenue•Improved Campaign process by developing critical Campaign materials by building and updating a SharePoint that housed PowerPoint presentations, correspondence templates and pitch sheets that enabled all elements of the organization to have access to best in class processes that improved all sales team’s productivity •Improved the contract process and data integrity that automated contract cycle using Docusign, PDF forms, landing pages and cross functional internal teams resulting in 500% improvement in contract turnaround time and revenue generation•Created process for automatically generating contact lists for major customers which resulted in 426 new deals with 350K revenue in first 5 months and national recognition by” Information Week” as a top use of technology in business for 2009.•Developed forms and led cross functional teams that reduced lead processing into Salesforce CRM system (from two weeks to 72 hours) that lead to faster campaign execution and real-time status dashboards that allowed campaigns to be efficiently managed•Improved customer service and internal sales efficiency driving 50% increase in first time closes by developing customized 800 numbers and dedicated email boxes directing customer communication to correct sales teams that reduced redundant contacts and allowed teams to effectively cross sell services increasing revenue Show less
