Bill Basham Email & Phone Number

Saratoga Springs, NY, US

Greensboro, NC, US

San Diego, California, US

US

Phoenix, Arizona, US

Increased revenue $2.8 million & profits from $1.1 to $2.5 million in 3 years.#1 in district at 27% comp & $1.2 million over budget in sales in FY21#1 in services overall satisfaction in FY 20 at 94%o #3 in the district for FY 20 at 112.9% to budgeto Participated in Store Leader Lead program in 2020

Phoenix, Arizona, US

o 103.4% to Sales budget in FY19 #3 in the districto Named District GetSmart trainer for training all new store leaderso Completed Store Leader Enrichment Program in 2019o #1 in the district for adoptions at 173% to goal for FY19o #2 in the district and #208 in the Company overall scorecardo 103.4% to Sales budget in FY19, #3 in the districto Completed.

Bethesda, MD, US

Richfield, Minnesota, US

Analyze store's performance indicators against goals and develops plans to improve underachieving areas. *Monitor several key components including: Customer Service/Operationsto ensure customer loyalty, Sales Departments to ensure Sales Proficiency. Staffing Levels, Shrink, Product flow/Replenishment, Merchandising and Pricing Accuracy. *Provide direction.

Richfield, Minnesota, US

Direct execution of all administrative functions for store operations and store services, including deliveries and installations. *Responsible for all staffing which includes, setting interviews, interviewing, hiring, orientation, scheduling and maintaining employee files. *Monitor employee purchases to ensure adherence to company policies. *Provide.

New York, NY, US

*Coordinate staffing and scheduling of 200 associates to ensure proper coverage at all times and to deliver the highest level of customer service.*Maintain highest level of building standards through proper supervision of housekeeping and engineering staff and partnership with other store executives.*Supervise all receiving, cash office, loss prevention.

New York, NY, US

Direct associates towards company planned sales, gross margin and profits through accurate and timely execution of all company policies, procedures and programs. *Coordinate, schedule and supervise quarterly physical inventories. Review results and investigate & resolve any discrepancies. *Monitor monthly processing of vendor returns on a timely basis..

US

Ensure that all associates are providing the highest level of customer service. * Conduct & follow-up on store audits with regards to safety and shortage. * Monitor the training and development of all store associates to maximize productivity and promotability. * Control store expenses and payroll to maximize store profits. * Monitor merchandise flow.

Denver, Colorado, US

Maintained a customer service score of 3.7 or better. (Company avg. 3.24)Increased store revenues 9% and profits 21%.Organized the opening of 9 new stores.Participated in the conversion of 9 VideoTown stores to BlockBusters.Trained 4 store managers and 8 assistant managers.Reduced shrink from 3.8% in 1994 to 1.0% in 1995.