Bill Blue Email and Phone Number

• Deploy Cisco HyperFlex 2-node clusters for multiple remote offices – rack & stack, ESXi, upgrades• Use Cisco Intersight to upgrade and maintain UCS fabric interconnects, blades and rack mount servers• Maintain VMware environment consisting of multiple vCenters including automated backups and updates • Install and configure NSX for use with Development environment – micro-segmentation, firewalling, etc.• Configure and maintain SolarWinds monitoring – multiple pollers, initial HA configuration, initial SQL AG config• Migrate legacy DHCP configuration to new dual-site Windows Failover Cluster setup with scope failover with Cloud Witness

• Participate in 24/7 on-call rotation for afterhours support• Receive escalations from lower support tiers for resolution support • Technologies supported - Citrix MetaFrame, Windows, SuSE / RHEL Linux, CommVault, F5, Exchange, Cisco UCS / Switching & Routing devices, EMC & Compellent Storage platforms• Serve as direct escalation point for Linux support issues and technical information• Mentor junior team members in Support / Tier 2Provisioning Engineer - Projects Team• Deploy new VMs in Hosted infrastructure - vSphere and vCloud• Create automated deployment method for Linux and ESXi servers• Participate in process and procedure improvement• Participate in calls with customers and project stakeholders• Upgrade vCenter environment from 4.X to 5.1• Create and maintain vCloud Organizations and associated infrastructure• Create new hosted networks for customers - Cisco ASA 5555, Nexus 5K, 2K, and UCS infrastructure• Create soft client and Site-to-Site VPNs - Cisco ASRs• Deploy enterprise-wide backup solution using CommVault – approximately 400 Linux servers and 600 Windows servers• Setup monitoring “hubs” for customers using automated Linux installations and Nimsoft (monitoring tool)• Mentor junior team members about current technologies, processes, etc. used in the team

Install and support workstations for the ApartmentGuide team, consisting of ~15 users•Deploy and support ApartmentGuide.com and ApartmentGuide Web Builder codebase to SDLC environments (DEV, QA, PreProd, PROD) using CVS and Subversion•Monitor ApartmentGuide.com performance using tools such as AVIcode (.NET performance and error reporting) and TrueSight (network packet mirror device)•Maintain corporate Active Directory infrastructure across multiple sites and domains•Manage software installation policy via Group Policy for corporate workstations•Perform Windows updates to desktops and servers using Windows Software Update Services v3 via Group Policy•Install and maintain VMware 3.5 Server Infrastructure in three data centers consisting of ~10 servers• Experienced with Clustering, DRS and HA features of VMware•Install and maintain batch and LDAP servers running SLES 9.SP3 and SLES 10•Maintain SLES 10 Linux servers running Oracle Application Server, JAMES email server, and JBOSS Application Server•Maintain Oracle Application Server for ApartmentGuide Web Builder product. Deploy codebase for AGWB to SDLC environments using CVS•Maintain JBOSS application server for MaxLeases product. Deploy codebase for MaxLeases application to SDLC environments using CVS•Monitor and maintain ~100 servers in three data centers using Dell OpenManage, IT Assistant, Server Administrator, VMware Virtual Infrastructure Client, BigBrother, and Cacti•Install and maintain CheckPoint R65 firewalls running on Nokia IP380 devices•Maintain firewall rulebases for three data centers using SmartDashboard•Install and Maintain F5 BIG-IP Load Balancers in all SDLC environments. Develop custom iRules for application management and customization of sites•Use Tridion R5 Content Management System for publishing documents to the corporate Intranet and customer-facing sites

• Lead a team of engineers to support and maintain corporate network and systems, consisting of ~100 desktops and ~150 servers• Perform Windows updates to desktops and servers using Windows Software Update Services v2 via Group Policy• Design and implement company-wide Windows 2000 Active Directory infrastructure• Install, configure and maintain Exchange 2000 Server Enterprise• Install Red Hat Linux Advanced Server and BIG-IP Load Balancer hardware for United States Coast Guard financial application, Finance and Procurement Desktop, ~11 servers• Configure and maintain Red Hat Linux Advanced Server for General Services Administration contract reporting system, FPDS-NG, ~15 servers. This includes the base OS, custom Federal security settings, and custom remote administration users and guidelines• Use Retina to discover system vulnerabilities and weaknesses and correct as appropriate• Participate in Technology Refresh of FPDS-NG system. This includes upgrading application servers from RedHat AS 2.1 to RedHat EL4, Oracle 9i to Oracle 10g RAC, and Ethernet to 10Gig Interconnect Cards• Install and configure Fibre Channel HBA's for connectivity to custom SAN. This includes installing Linux device drivers, HBA software, and port mapping• Update RedHat Enterprise Linux using up2date and RHN for scheduled installations• Configure and maintain Kickstart server for automated installation of RedHat EL 4 and RedHat AS 2.1• Design, implement and maintain a Storage Area Network (SAN) for GSA contract reporting system, FPDS-NG• Configure and maintain 15 servers for Coast Guard Test Facility• Test Scalable Coherent Interface (SCI) cards for use with Oracle 10 g DataGrid and RedHat EL 4• Configure and test a secure application portal device called FirePass from F5 Networks