Bill Bruno Email & Phone Number

New York, Ny, Us

Email Production Manager• Creation and editing of Business Requirement Documents (BRDs) that lay out the data criteria for emails to existing credit card customers. These are both requirements to be included in the email (i.e., having a certain product, customer actions) and dynamic data fields (for example, an APR on a personalized offer).• Review of volume reports of test and live files on ensure compliance with the requirements set out in the BRD.• Updating branding elements… Show more Email Production Manager• Creation and editing of Business Requirement Documents (BRDs) that lay out the data criteria for emails to existing credit card customers. These are both requirements to be included in the email (i.e., having a certain product, customer actions) and dynamic data fields (for example, an APR on a personalized offer).• Review of volume reports of test and live files on ensure compliance with the requirements set out in the BRD.• Updating branding elements (card art, product name) presented in our emails; getting the requirements from the product managers and quality control on the update at the vendors. Show less

New York, United States

Long Island City, Ny

Risk control processes for Digital Marketing’s MIM (Management Information Systems)• Established our process for identifying and running EUCs (End User Computing). This was a protocol for regular control checks on any spreadsheets used for regular computing of numbers used in reports.• Checked regulatory changes mentioned to us by Consumer Business Operational Risk and Control (CBORC) to determine if there was any impact on MIM processes. In one case, I designed a user manual… Show more Risk control processes for Digital Marketing’s MIM (Management Information Systems)• Established our process for identifying and running EUCs (End User Computing). This was a protocol for regular control checks on any spreadsheets used for regular computing of numbers used in reports.• Checked regulatory changes mentioned to us by Consumer Business Operational Risk and Control (CBORC) to determine if there was any impact on MIM processes. In one case, I designed a user manual outlining procedures to be done with certain remediation emails and I socialized our department and our data vendor. Show less

Long Island City

Same job as below at avVenta; Accenture acquired avVenta in December 2012Ensured smooth day-to-day operations of a line of email campaigns from receipt of the assets from the Program Managers to deployment by the email vendor.• Superintended the updating of branding elements and short-term projects such as revamping of seed distribution and the creation of a template for emergency emails.• Helped design and implement improvements in the use of branding elements.•… Show more Same job as below at avVenta; Accenture acquired avVenta in December 2012Ensured smooth day-to-day operations of a line of email campaigns from receipt of the assets from the Program Managers to deployment by the email vendor.• Superintended the updating of branding elements and short-term projects such as revamping of seed distribution and the creation of a template for emergency emails.• Helped design and implement improvements in the use of branding elements.• Investigated Incidents, issues raised by card members, and saw them through to resolution or routing to appropriate department. Show less

• Ensured smooth day-to-day operations of a line of email campaigns from receipt of the assets from the Program Managers to deployment by the email vendor.• Superintended the updating of branding elements and short-term projects such as revamping of seed distribution and the creation of a template for emergency emails.• Helped design and implement improvements in the use of branding elements.• Investigated Incidents, issues raised by card members, and saw them through to resolution… Show more • Ensured smooth day-to-day operations of a line of email campaigns from receipt of the assets from the Program Managers to deployment by the email vendor.• Superintended the updating of branding elements and short-term projects such as revamping of seed distribution and the creation of a template for emergency emails.• Helped design and implement improvements in the use of branding elements.• Investigated Incidents, issues raised by card members, and saw them through to resolution or routing to appropriate department. Show less

Worked with SQL relational database, Excel spreadsheets via Microsoft Access to organize data as needed by Events, Marketing and Sales departments of the firm.On-site QA at mailhouses such as Prompt Mailers that sent out our campaigns.

Ba, English

Jd, Law