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Highly successful leader with a track record of building and leading diverse teams across large geographies.Proven in critical situations including leading businesses, leading projects, and interacting with external parties—both vendors and regulators.Broad-based experience in sales, collections and customer service complimented by rotations through finance, compliance, and risk management.Specialties: Non-conforming lendingLoan ServicingLoss MitigationBusiness LeadershipRestructuring and Reorganization
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Managing DirectorCitiPark City, Ut, Us -
Director Of OperationsCiti May 2021 - PresentPark City, Utah, United StatesGlobal head of operations for Legacy Holdings AssetsLeading teams in multiple countries to effectively support and wind down residual obligations from divested or liquidated Citi businesses.Currently building teams across the Asia Pacific region to support upcoming divestitures in 9 additional countries.Member of the board of directors for several subsidiary legal entities. -
DirectorCiti Oct 2014 - May 2021Greater Salt Lake City AreaLeader of various specialty and support functions, including: websites, statements & letters, customer complaints and executive response units, home office credit, incentives, project management office, and management reporting.Business lead responsible for executing consumer relief programs and submitting for credit under Citi’s RMBS settlement with the U. S. Department of Justice. Consumer relief programs include FHA short refinancing, loan modifications and balance forgiveness.Member of the Board of Directors for all operating subsidiaries of CitiFinancial. NMLS responsible individual in 40 states. -
Area Center DirectorCitifinancial Servicing Jul 2010 - Sep 2014Significant leadership role in building and executing an ongoing FHA refinancing campaign to liquidate the real estate portfolio. Led as many as 20 centers across 9 states in servicing and collecting high risk loans and mortgagesHelped shape the business from early stages of planning through launch and ongoing implementation -
Area DirectorCitifinancial Apr 2007 - Jun 2010Arizona, Utah, New MexicoDrive loan and mortgage sales while managing delinquency and losses in 50 consumer finance branches across 3 statesOpened one of the first real estate service centers in the company in 2008 to respond to the housing markets impact on portfolio performance -
Region ManagerCitifinancial Aug 2002 - Apr 2007 -
Executive Vice President & Business Head (Interim)Citi Holdings Oct 2011 - Jan 2012Salt Lake City, UtCitiFinancial Servicing is a network of 133 offices in 44 states servicing and collecting highly stressed consumer loans and mortgages as part of Citi Holdings overall strategy of reducing high risk assets.As interim Business Head, I led the continuous improvement of the Division's performance in net credit losses while reducing assets and controlling expenses. Setting the strategic direction of the business along with Citi management and translating that direction into strong execution and results was been my top priority in this role.
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Division Operations DirectorCitifinancial Mar 2001 - Jul 2002
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Vice President - Central OperationsThe Associates Jul 1999 - Feb 2001Ontario, CanadaCentralized all mortgage broker business into a central mortgage officeOpened a centralized collection centerCoordinated the company's first bad debt sale in Canada
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Senior Vice PresidentFirstplus Financial 1998 - 1999
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Vice President - Texas Home EquityThe Associates 1997 - 1998Arlington, Tx
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Vice President - Planning & AnalysisThe Associates Jul 1994 - Oct 1997Dallas, Tx
Bill Burns Skills
Bill Burns Education Details
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Management -
Finance
Frequently Asked Questions about Bill Burns
What company does Bill Burns work for?
Bill Burns works for Citi
What is Bill Burns's role at the current company?
Bill Burns's current role is Managing Director.
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What schools did Bill Burns attend?
Bill Burns attended Xavier University, Penn State University.
What are some of Bill Burns's interests?
Bill Burns has interest in Weightlifting, Children, Customer Satisfaction, Service Maturity, Education, Boxing, Mentoring, My Home Network, Quantifiable Process Improvement, Poverty Alleviation.
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Bill Burns has skills like Passion For Helping Others, Personal Training, Group Training, Healthy Lifestyles, Body Weight Training, High Intensity Interval Training, Trx Suspension Training, Body Awareness, Boot Camp, Employee Wellness Programs, Process Improvement, Fitness Instruction.
Who are Bill Burns's colleagues?
Bill Burns's colleagues are Sonu Sonu, Katalin Simon-Jojart, Pierre Galichet, Daniel K. Bailey, Mario Martínez Zamudio, Admira Nkouka, Esq., Kang Seung-Joo Alex.
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