Bill Buse Email & Phone Number

Experienced Information Technology Service Delivery Manager supporting a global team. Throughout my career I managed multiple global teams. These teams have supported roles in logistics / warehousing to client imaging / patching engineers. My current role with Xerox oversees all IT related warehouses in North America, client engineering, and deployments services. It covers life to death of an IT asset within North America.Skilled in motivating a team, team building, process development and improvement. High level experience in Office 365, customer service, process management, ITIL and team leadership. strong background in developing and supporting global teams. Attended the State University of New York College at Buffalo.Bill has a strong proven people management and leadership record. He is fully proficient in coordinating multiple projects and organizing project schedules effectively. Capable of implementing and managing new processes as part of wider project and delivery objectives, he has excellent presentation skills, using a varied approach to diverse audiences.An effective communicator, Bill is able to communicate using a range of verbal and written communication skills within a diverse multicultural environment and across the full range of business disciplines. Communicates progress in an effective and timely manner and influences others in both positive and negative circumstances and effectively presents new ideas. Capable of in-depth cost / benefit analyses as well as quick study and currently management significant budgets. Overall, Bill is a very personable, self-motivated individual with the drive and tenacity to achieve the desired results, on time and on budget.Additional• Capable of working under pressure, multitasking and correct prioritization working proactively to deadlines.• Technically competent and business focused.• A natural leader with strong emphasis on Team approach.

Listed skills include Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, and 2 others.

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  State University Of New York College At Buffalo

  2.9