Bill Cauble Email & Phone Number

Sorrento Valley, Ca.

Escondido, Ca

RF ANI & Encryption Products

Escondido, Ca

CIMARRON TECHNOLOGIES, INC.Manufacturer of integrated circuit boards and systems that interface internally and externally with portable, mobile and base station radio communications systems; used in critical first responder public safety radio communications systems.: ♦Report to the Director of Engineering. ♦Provide customer service, technical assistance, troubleshooting, and engineering assistance for all company products. ♦Answer technical service calls and provide assistance via email or phone. Document all contact with customers. ♦ Authorize and process all returns; evaluate, repair or replace return item, upgrade software and perform final tests. ♦ Program microprocessors in Cimarron products via flash or serial data inputs. Maintain firmware history. ♦ Perform reliability testing and document result; perform regressive testing on new and revised firmware and software.♦ Repair and maintain test fixtures and production equipment as necessary. Perform & document temperature cycle testing. ♦ Evaluate OEM radios, identify data and voice I/O points for interfacing Cimarron circuit boards. ♦ Evaluate customer radio console configurations and identify data and voice I/O points for interfacing Cimarron Encoders . ♦Create new installation and test procedures; review and revise existing procedures when needed.Skill Requirements ♦ Fluent in use of Radio Service Monitor, Digital Storage Oscilloscope, and Digital Voltmeters. ♦ Excellent understanding of electronics, and RF fundamentals. Ability to read and understand electronic schematics. ♦ Must learn and understand the detailed operation of all company products. ♦ Ability to troubleshoot to a component level. Ability to solder extremely small surface mounted electronic components. ♦ Prioritize work load to maximize company goals. ♦ Must have a pleasant telephone disposition allowing for quick, to the point customer assistance. ♦ Document installations♦ Fluent with personal computers.

San Diego, Ca

QA & TRAINING SUPERVISOR, OPERATIONS2006 - 2010 The primary responsibility of this position is to determine the quality of electronic parts and components being shipped from DTOC. To create and implement a reporting system to track and analyze the reported Dead-On-Arrival parts shipped to clientsTo create and implement a reporting system to evaluate the items repaired at DTOC’s Repair Center.Periodic (unannounced) inspections of equipment located at the filling station awaiting shipment to clients.Investigate complaints from clients with reported on-going problems with their systems.To work closely with the Repair Center Manager and Supervisors when deficiencies are identified or suspected.When requested by the Director or the Repair Center Manager, evaluate new equipment and parts from our suppliers. Provide assistance to Call Center technicians when requested; or technical advice when deemed to be needed.Provide technical assistance to Repair Technicians when requested, or deemed to be needed.Provide test, tune and evaluation procedures to Repair department technicians when requested or deemed to be needed.EQUIPMENT & PRODUCTS ROUTINELY USEDOscilloscope, signal generator, spectrum analyzers, all other audio and RF test equipment. Also routinely use PC, Excel, Microsoft Word, Windows, etc.ACCOMPLISHMENTS Initiated compliances to FCC Part 15. Identified missed billable lightning and power surge damages, initiated a procedure to verify probable cause for apparent lightning damages, and created procedures. Created Test & Tune Procedures for technicians. Created evaluation procedures and data keeping procedures. Prepared and presented quarterly reports using statistics from Excel worksheets, utilizing tables and charts; and compiled into Word documents.

San Diego, Ca

Develop test specifications and procedures for communications systems and sensors.Train and assist other technicians and allocate tasks; assist Phone Support personnel in troubleshooting complicated systems.Perform diagnostic trouble-shooting, repair and maintenance.Perform or recommend changes to schematics, test procedures, manuals, and other documentation.Participate in parts and components sourcing and acceptance tests.EQUIPMENT & PRODUCTS ROUTINELY USEDOscilloscope, signal generator, spectrum analyzers, all other audio and RF test equipment. Also routinely use PC, Excel, Microsoft Word, Windows, etc.ACCOMPLISHMENTS Initiated compliances to FCC Part 15. Identified missed billable lightning and power surge damages, initiated a procedure to verify probable cause for apparent lightning damages, and created procedures. Created Test & Tune Procedures for technicians. Created evaluation procedures and data keeping procedures. Prepared and presented quarterly reports using statistics from Excel worksheets, utilizing tables and charts; and compiled into Word documents.

San Diego (Now Poway), California

1994 - 2002 Supervisors: Tom Riches, Marty RosenerSUSTAINING ENGINEERING TECH / Tech Support RepPerform diagnostic trouble-shooting, repair and maintenance (hardware and software). Perform or recommend changes to schematics, test procedures, manuals, and other documentation. Test and evaluate production and prototype equipment for performance to design specifications.Assist Engineers in design changes and evaluation of design change performance for acceptance. Track data using a database; prepare reports and graphs.Build breadboards & prototypes; participate in parts and components sourcing and acceptance tests.Requires independent judgment and interface with Quality Control, Purchasing, Production Manufacturing and Customer Support. Knowledge of and ability to repair SMT, amplifiers, multiplexers, mixers, microprocessors, sensors, and RF circuitry. Requirements include computer literacy, good communications skills written and verbal, knowledge of document control methods, Ability to interpret wiring diagrams, diagnostic flow charts and electronic schematics. Also trained and worked as an ISO Internal Auditor. TECHNICAL SUPPORT REPRESENTATIVEProvide operation, troubleshooting, maintenance and installation phone support to customers; provided guidance to other Tech Support staff and Field Service Technicians. Promoted to Senior Technician in October 1997. Moved to Engineering in February 1998.