Responsible for enabling our Customers to achieve their desired business outcomes while providing a world-class experience. The North America Services portfolio includes Consulting, Deployment, Cybersecurity, Managed Services and Lifecycle Support capabilities which is provided through Direct Sales teams and Strategic Channel partners. The North America Services team serves all Dell Technologies Markets: Commercial, Public (FED, State, Local, Education) and Fortune 1000.

Lead all aspects of sales and go-to-market strategies for Dell's North America Tied and Enabling Services Business. Provide an exceptional Customer Experience to Commercial Businesses and Public Institutions across North America. Deliver Security, Deployment, Support & Managed Services capabilities through Direct Sales teams and Strategic Channel partners.

Responsible for an inside & outside sales organization that provides Consulting, Deployment, Managed and Cloud Services & Solutions for Dell's Preferred Accounts Customers . Lead all aspects of sales and go-to-market strategies for tied and complex Services to Commercial businesses and Public Institutions across North America. Deliver these capabilities through Direct Sales teams and Strategic Channel partners.

Led a sales division of 200+ Sales Managers and Professionals serving 179K+ Small & Medium Business customers. Provided general management and leadership of sales/sales support, P&L, operations, opportunity development, customer experience, business development, market planning, staffing and acquisition initiatives.

Led an inside sales division of 210 Inside Sales Leaders & Professionals serving 2M+ Small Business customers. Managed call centers in US & India which handled over 50K calls/wk – 26M call/yr.

Responsible for the U.S. Software & Peripherals Business Unit. Led a sales division of 120 Inside Sales Leaders & Professionals who served 115K+ Key Accounts.

Hired, Developed and Retained Field based sales and technical professionals. Responsible for the acquisition, development and retention of over 1100 Key Accounts in the Northeast Region.

Responsible for the Key Accounts Division in the Mid-Atlantic territory as a Field Sales Professional. Acquire, Develop and Retain net new accounts for Dell.

Responsible for identifying and acquiring net new business accounts for Dell. Focused on client and enterprise solutions.

Responsible for driving Services Warranty attach sales with Acquisition, Retention and Development Accounts in our Business Sales Division.