Bill Creager Email & Phone Number

Spring Branch, Tx, Us

Lead organization responsible for platform, devops, security, growth, and integrations. Some of our key projects included SOC2 compliance, taking our SaaS platform from 0 to 1 (first paying customers), launching our growth team, IDE native integration, managing our infrastructure (GCP), and working directly with customers to deploy self-hosted distributions of our software suite. My main focuses were building out teams through hiring both ICs and manager, coaching and mentoring, and… Show more Lead organization responsible for platform, devops, security, growth, and integrations. Some of our key projects included SOC2 compliance, taking our SaaS platform from 0 to 1 (first paying customers), launching our growth team, IDE native integration, managing our infrastructure (GCP), and working directly with customers to deploy self-hosted distributions of our software suite. My main focuses were building out teams through hiring both ICs and manager, coaching and mentoring, and working with teams to set roadmaps. As owner of the orgs missions and vision, I worked with other leaders to plan out strategies and optimize operational processes.Main technologies: Go, GCP, Postgres, GraphQL Show less

Austin, Texas

Manage and lead the Account Experience/Growth team responsible for all aspects of account lifecycle. This includes (but isn't limited to): provision of new accounts, managing product trials, managing account trials, onboarding, upgrades and downgrades, entitlements and tools access, and sunsetting of accounts. As a horizontal team across the Procore platform, we get to work with virtually every other engineering team. Additionally, since we support customers managing their accounts, we get… Show more Manage and lead the Account Experience/Growth team responsible for all aspects of account lifecycle. This includes (but isn't limited to): provision of new accounts, managing product trials, managing account trials, onboarding, upgrades and downgrades, entitlements and tools access, and sunsetting of accounts. As a horizontal team across the Procore platform, we get to work with virtually every other engineering team. Additionally, since we support customers managing their accounts, we get to collaborate outside of engineering more than most teams. We regularly interface with Sales, Marketing, Customer Service and Finance.Main technologies used: Rails, JS, React, AWS Show less

Head of Engineering for Spicework's application offerings both on-premise and SaaS. This included Helpdesk, Cloud Helpdesk, Community, and all SaaS tools. Worked hand-in-hand with other leaders from product, customer service, sales, marketing to prioritize opportunities, fund initiatives, and address technical debt. Solidified and defined the future roadmap for the technology for legacy and future systems.Managed the day to day work of the engineering organization building teams… Show more Head of Engineering for Spicework's application offerings both on-premise and SaaS. This included Helpdesk, Cloud Helpdesk, Community, and all SaaS tools. Worked hand-in-hand with other leaders from product, customer service, sales, marketing to prioritize opportunities, fund initiatives, and address technical debt. Solidified and defined the future roadmap for the technology for legacy and future systems.Managed the day to day work of the engineering organization building teams, establishing culture, developing career ladders, and recruiting new hires. Brand representative interacting with customers, vendors, and partners at our tech conference Spiceworld. This included on-sight troubleshooting in our Hub, session presenter, and discussing future plans with customers, vendors, and partnersMain technologies: Rails, JS, AWS, Jenkins, Gitlab Show less

Austin, Texas Area

Head of Quality for Spiceworks engineering. This consolidation put all QA engineers into the same organization with equal representation "at the table" with engineering leaders. Developed QA career ladders, processes, roadmaps, and architecture for the future of quality. Not only did this include typical QA roles such as manual and automation, but also a significant number of DevOps functions including CI/CD, environment maintenance, and production releases.

Austin, Texas Area

Austin, Texas Area

Austin, Tx

Boulder, Co

San Diego, Ca

San Diego, Ca

Colorado Springs, Colorado