Bill Cusick Email and Phone Number
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A customer-focused communicator with proven ability to understand and convey complex product information, develop rapport and build strong relationships with customers. Excelling in both “direct” organizational structures as well as various “matrix” organizational structures across large corporate and geographically diverse settings. Experience includes the establishment and senior management of customer service departments, technical service engineering departments, field service organizations, flight operations, training, sales teams, virtual customer service centers, contracted repair stations and FAA repair stations.
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PresidentRan-Tech Engineering & Aerospace Inc. Apr 2022 - PresentClackamas, Oregon, UsRan-Tech produces sheet metal, machined components and assemblies for the world’s leading manufacturers. Services range from manufacturing critical structural parts and complex mechanical systems to simple details. We specialize in best cost responsive manufacturing and assembly for our customers.
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General ManagerMw Components - Santa Maria Jul 2020 - Mar 2022Charlotte, North Carolina, Us -
Vp Of Sales - Heli-Cal ProductsMw Components - Santa Maria Nov 2017 - Jul 2020Charlotte, North Carolina, UsHelical Products is a global leader in manufacturing flexible solutions. The engineering and complex manufacturing we deliver elevates applications for virtually any industry from military, aerospace and defense, medical, energy, automation, high performance racing, robotics and more. Since 1958, our engineering expertise, exceptional customer service and quality products, have delivered custom engineered parts all over the world providing customers with reliable, quality products to help solve mechanical misalignment problems. Helical Products is AS9100 certified, RoHS Compliant and ITAR registered.
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Vice President Spares And Customer SupportZodiac Aerospace Aug 2015 - Oct 2017Plaisir, FrResponsible for the development of the aftermarket sales and service profile for Zodiac Seat Shells. Establishment of the customer service department, spares operations, field service group, linefit installations, product modifications and FAA Part 145 repair center operations. • Increased aftermarket revenue by 23% • Reduced past due orders by 63% -
Vice President Customer Support And AftermarketMd Helicopters Jun 2012 - Aug 2015Mesa, Az, UsResponsible for the growth and operation of MD Helicopters Aftermarket Operations, aftermarket sales, customer support, field service, flight operations, MDHI service center network, customer training, aircraft repair and overhaul. Duties include the management of MDHI’s Customer Delivery Center, the FAA certified aircraft repair station and the component repair station. Aftermarket Operations provides helicopter and component serviceability, production completions, aircraft modifications, operational maintenance of MDHI’s fleet of training aircraft and Field Service support.• Increased aftermarket revenue by 15% year over year• Reduced AOG’s by 40%, achieving zero AOG’s for all models for the first time in five years • Increased spares availability by 28%• Reduced past due orders by 48% -
Director Customer Service, Distribution And AftermarketEaton Mar 2003 - Jun 2012Dublin, Ireland, IeA leadership team position responsible for the management and implementation of global strategies for: customer support, distribution, pricing, trade compliance, aftermarket sales, and FAA repair station operations for Eaton’s Electrical Sensing and Controls business units, located in California, Florida, Pennsylvania, Connecticut, Michigan, New York and Mexico.• Increased sales through distribution by 25%• Implementation of standardized processes across multiple sites• Increased repair station revenue by 71%• 78% reduction of throughput time -
Sr. Program ManagerBearing Inspection Inc. (Bii) May 1998 - Mar 2003The Americas-Major Accounts: Responsible for all facets of sales and marketing, including contract and long term agreement proposals, pricing, customer on-site visits, strategic planning, budget, generating new customers, and building/maintaining customer performance measurements. • Increased the revenue generated from the commercial airline accounts by an average of 20% each year.
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Manager Technical And Fleet Support, Service EngineeringBoeing Commercial Airplanes Jul 1995 - May 1998Arlington, Va, UsPropulsion, Environmental and Interior Systems: Managed 13 engineers who are the focal point for operator technical inquiries providing on and off site assistance as required to resolve in-service aircraft issues. Recommend and Coordinated design changes. Interfaced with suppliers for the resolution of in-service issues. Provided technical support to the Boeing RAM’s Team (Recovery and Modification). -
Manager Md-11 ProductionMcdonnell Douglas 1988 - 1995Arlington, Va, UsGroup Leader MD-11 Production:Supervised the MD-11 fuel and electrical installation teams. Assisted in the development of fuel management systems, lightning strike defenses and primary technical liaison between customer, engineering and supplier. Fuselage Pressure Test: Supervised initial structural integrity pressurization test program, as well as testing the aircraft's pressurization characteristics. Assisted in the development of the pressurization process for the C-17.
Bill Cusick Skills
Bill Cusick Education Details
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Embry-Riddle Aeronautical UniversityAir Transportation Managment -
Embry-Riddle Aeronautical UniversityAirline Management
Frequently Asked Questions about Bill Cusick
What company does Bill Cusick work for?
Bill Cusick works for Ran-Tech Engineering & Aerospace Inc.
What is Bill Cusick's role at the current company?
Bill Cusick's current role is President at Ran-Tech Engineering and Aerospace.
What is Bill Cusick's email address?
Bill Cusick's email address is wi****@****ers.com
What is Bill Cusick's direct phone number?
Bill Cusick's direct phone number is +144052*****
What schools did Bill Cusick attend?
Bill Cusick attended Embry-Riddle Aeronautical University, Embry-Riddle Aeronautical University.
What skills is Bill Cusick known for?
Bill Cusick has skills like Aerospace, Aircraft, Leadership, Continuous Improvement, Aviation, Operations Management, Program Management, Six Sigma, Engineering, Lean Manufacturing, Maintenance And Repair, Process Improvement.
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