I have extensive work history of supporting Macs in a corporate environment. I'm a dedicated Mac professional who is eager to make a positive contribution and ability to rapidly learn new tasks and adapt to change. Work experience summary: • 20 years Service Desk experience. • 3 years experience with Casper Suites managing 250 Macs at Telstra. • 12 years Team Leader experience managing team of 2-3 staff providing help desk support to 300+ Macs at Sensis spread across 22 sites around Australia. • 4 years design/programming experience using 4th Dimension creating customised Database Applications for small to medium businesses using Macs. • ITIL v3 Certified.
Listed skills include Casper Suites/Jamf Pro, Macos Soe Build/Design, Customer Service, Mac Os, and 11 others.