Svp Operations
Vancouver, Canada Area
Senior officer directing the companies worldwide operations support and responsible for helping develop corporate strategies to take advantage of rapidly expanding IoT market. Overall responsibility across business units for Manufacturing, Purchasing, Mfg Engineering, NPI, Quality, Customer Service, Forecasting and Sales Operations support. • Redesigned total Operations Model to support 900% revenue growth to an $800M annualized run rate.• Implemented factory transition to Asia and component supplier changes to reduce product costs by over 60% and improve quality metrics by 75%. Established “Two Pillar” manufacturing strategy with high volume sites in China and Vietnam. • Developed strategic purchasing programs for key suppliers such as Qualcomm, Intel, Micron and Global Foundries to drive cost reductions, assure product roadmap alignment and CEO partnership engagement.• Developed systems and processes to initiate Build To Order/Direct Ship model to customers reducing inventory levels by over 50%.• Started partnerships with Flex, Jabil and Foxconn to drive scale shipping over 17M units per year. Utilized ODMs in Taiwan and China to expand product capabilities, reduce corporate overhead and reduced development times by 30%.• Implemented across factory sites No Touch manufacturing lines developing assembly and testing automation reducing costs by 30% and driving field failure rates to less than 100PPM. • Grew team from a small Vancouver based team to world class global operation with staff in Asia, Brazil, Paris, California and Vancouver.• Established regional Sales Operations teams in Paris, Hong Kong and Vancouver to provide real time sales team and customer order support. Implemented Oracle order management systems to tie in Sales Operations, Finance and Sierra factory partners to reduce order processing times by 75% and providing real time status information.