Bill E. Email & Phone Number

Customer Service, Business Development, and Operations Manager.Dynamic, solutions-oriented professional with a track record of successfully nurturing long-term, profitable relationships. Results-driven expert, successful in strategic planning and gaining perspective through needs analysis and implementation, in order to gain competitive wins. Resourceful tactician, with a proven ability to identify account acquisition opportunities and develop comprehensive, targeted marketing strategies to successfully onboard key clientele. Versatile communicator with exceptional ability to mentor and guide team members and industry colleagues, consistently exceed sales expectations, and deliver elevated customer service. Committed to quality service for a great client experience.Areas of ExpertiseSales | Marketing | Business Development | Territory Management | Account Acquisition | Client Relations | Strategic Negotiation | New Business Growth Strategies | Competitive Analysis | Team Building | Project Oversight | Customer Satisfaction | Team Mentorship | Salesforce | Personnel Management | TrainingSummary of Experience* 25 years of successful experience in direct sales and customer service over a broad range of products and services.* Extensive practical hands-on experience as owner and manager of a small business.* Motivated self-starter with a solid business education in sales, management, and customer service.* Demonstrated success in customer/vendor relationship management, sales and client acquisition.* Possess the ability to quickly build genuine rapport, while securing competitive contract wins, and retaining valued internal and external clients.* Outstanding interpersonal communications aptitude with a focus on training and retaining an excellent collaborative team of employees.

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  Michigan State University

  General Sales, Merchandising And Related Marketing Operations