• Oversee and manage assigned property management functions to improve efficiency and reduce operating costs• Prepare annual operating and capital budgets for each property• Resolve resident complaints and concerns in a timely fashion with a view to driving Resident retention through a superior level of customer satisfaction• Ensure building standards are maintained to a high level and building staff are performing duties in a professional manner• Directly manage on-site Team Members including: Area Managers, Building Managers, Maintenance Associates and Cleaners. Additionally, oversee the Regional team including Regional Administrator, Regional Maintenance Manager, Regional Maintenance Associates and Regional Painters• Responsible for all daily and scheduled administrative functions; ensuring compliance on evictions

• Oversaw St. Albert region of 5 sites• Managed 2 supportive living lodges• Responsible for all food services, housekeeping and admin• Assisted in training new incoming managers • Assisted in completing and oversight of capital plans and budgets• Managed menu and food services for all sites, raising satisfaction from the mid 90%.• Assisted and devised many company spreadsheets, policies, procedures and new programs• Sat on three on 3 advisory boards with regards to seniors services and homelessness• Knowledge of the Rental Tenancy Act• Knowledge of Yardi Property Management software• Knowledge of Payscan

Oversees all operational aspects of this 126 room full service hotel. This includes all budgetary considerations as well as staffing, marketing, sales and planning

Responsible for all management duties for running this busy airport hotel. This included overseeing the sales and marketing efforts, maintenance, housekeeping and the front office. Managed a staff of up to 40 people and 4 department heads. I was further responsible for all budgetary considerations .

As the General Manager, I was responsible for all management duties for running a 143 room downtown hotel. This included overseeing the sales and marketing efforts, maintenance, housekeeping and the front office. During the busiest time, I managed a staff of up to 80 people and 4 department heads. I was further responsible for all budgetary considerations in excess of 12 million dollars annually. During this time, I developed a dynamic management style that allowed flexibility with daily decisions, but expressed a consistent code of acceptable conduct for all staff.

During my employment at the Travelodge Hotel Calgary Airport, I have been responsible for overseeing the sales department. This includes selecting and hiring staff, sourcing, planning and attending tradeshows, sourcing approaching and closing all new corporate accounts, maintaining existing corporate accounts, preparation of monthly reports, and participating in sales missions. During my employment, I have only failed to achieve my budgeted sales in one month

As the General Manager, I was responsible for all management duties for running a 143 room downtown hotel. This included overseeing the sales and marketing efforts, maintenance, housekeeping and the front office. During the busiest time, I managed a staff of up to 80 people and 4 department heads. I was further responsible for all budgetary considerations in excess of 12 million dollars annually. During this time, I developed a dynamic management style that allowed flexibility with daily decisions, but expressed a consistent code of acceptable conduct for all staff.