Bill Eckhoff

Bill Eckhoff Email and Phone Number

Operation Risk Analyst II @ First Financial Bank
cincinnati, ohio, united states
Bill Eckhoff's Location
Cincinnati Metropolitan Area, United States
Bill Eckhoff's Contact Details

Bill Eckhoff personal email

n/a
About Bill Eckhoff

Experienced Manager in SaaS implementation with demonstrated history of success in the software industry. Experience within Internal Audit and Risk management helping organization achieve results. Strong drive for learning with a recently completed MBA looking to apply experience to drive companies and organizations to success. Strong operational leadership in project management, process improvement, and business transformation. I have a track record of successfully building strong productive teams to match business trends.

Bill Eckhoff's Current Company Details
First Financial Bank

First Financial Bank

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Operation Risk Analyst II
cincinnati, ohio, united states
Website:
bankatfirst.com
Employees:
1095
Bill Eckhoff Work Experience Details
  • First Financial Bank
    Operations Risk Analyst Ii
    First Financial Bank Jun 2023 - Present
    Cincinnati, Ohio, United States
  • Mount Notre Dame High School
    Volleyball Coach
    Mount Notre Dame High School Aug 2014 - Present
    Cincinnati, Ohio, United States
    Develop Players skill sets Spiritually, Emotionally, Socially, and Athletically, to help inspire empowered and confident leaders.
  • Worldpay
    Risk Analyst Ii
    Worldpay May 2022 - Jul 2023
    Cincinnati, Ohio, United States
  • Worldpay
    Staff Auditor
    Worldpay May 2019 - May 2022
    Cincinnati Area, Ky
    Staff Internal Auditor II - May 2019 to present Perform audit on Information Technology processes and practices, work with executive and department leadership to understand end to end processes, risks and controls, within high-risk business units and functional areas.Evaluate process and controls, perform testing around key business areas, systems, and processes, to validate control effectiveness and adherence to policies.Assess testing results to identify inefficiencies or areas of improvement, evaluate improvement plans.Work in small teams to manage and execute audit projects, collaborate with business partners, document results, and communicate results to management.
  • Archbishop Moeller High School
    Volleyball Coach
    Archbishop Moeller High School Jan 2012 - Jul 2019
    Cincinnati, Ohio, United States
    Develop Players skill sets Spiritually, Emotionally, Socially, and Athletically, to help inspire empowered and confident leaders.
  • Clubessentail
    Manager Of Client Onboarding
    Clubessentail Jan 2018 - Sep 2018
    Cincinnati Area, Ky
    Led a team of Project Managers responsible for a diverse set of applications.Structured and merged new organization to meet size and demands of business. Established business practices to reduce installation timeline of new contracts and move stalled contracts to completion.Consistently delivered installations ahead of sales by 23 - 25% monthlyReduced headcount of department to adjust to business demandsDeveloped post implementation survey to measure project quality and success
  • Cdk Global
    Manager Of Virtual Solutions
    Cdk Global Dec 2013 - Nov 2017
    Cincinnati Oh
    Acquired and merged organizations into Virtual Solutions Group. Facilitated transition of applications teams.Structured organization to meet size and demands of business. Managed team of remote software implementation associates and developed talent for new roles.* Created repeatable process for transition of new applications and organizations into virtual solutions group, reducing errors resulting in quick stabilization of business units through reduced risk, identified efficiencies, and increased speed of transitions.* Increased customer satisfaction and productivity by developing and completing reorganization plan for virtual solution organization, aligning team by application and skill set.* Scaled organization, effectively meeting businesses needs and volumes.
  • Cdk Global
    Virtual Solutions Supervisor
    Cdk Global Nov 2010 - 2014
    Cincinnati Area, Ky
    Managed software backlog for business partners. Headed team of 45 virtual associates implementing client software applications. Responsible for establishing strong customer relationships. Developed large deal strategy for remote completion of virtual setups. Managed installation of $20M software backlog annually, resulting in business partners exceeding annual goals.* Developed business strategy to drive consistency in installing businesses larger than 5 sites, including onsite assessments customized training, and consultation, increasing client confidence and reducing post-install follow up.
  • Adp
    Process Engineer--Dealer Services
    Adp 2006 - 2009
    Cincinnati Area, Ky
    Designed, configured, and optimized processes from inception through start up and certification. Assessed current processes to measure and define opportunities for improvement. Developed best practices routines and solutions to improve productivity and customer experience. Performed risk assessments and created process documentation, testing, verification, and implementation of new processes.* Created process for installing software applications remotely, saving $1200 per application, increasing productivity, and decreasing sale-to-install time.* Initiated client-facing training agendas, ensuring quality of install and customer experience.* Reduced install expenses by streamlining business process, assembling like task and applications into one process.
  • Adp
    Supervisor Of New Technology
    Adp Jun 2005 - Nov 2007
    Florence Ky
    Managed customer-facing software install team. Scheduled and managed customer software installation projects. Responsible for productivity and P&L. Re-engineered process and business.* Improved productivity and profitability by developing remote install models for products.* Developed process changes and business re-alignment that allowed for elimination of organization while continuing to provide excellent customer experience.* Increased organization productivity and decreased expenses by expanding team knowledge, allowing for more applications to be installed by one associate per trip.* Reduced travel expenses and increased productivity by creating remote install model for some applications.

Bill Eckhoff Skills

Business Process Improvement Team Building Account Management Leadership Customer Relationship Management Team Leadership Management Customer Satisfaction Sales Process Training Crm Process Improvement Project Management Salesforce.com Change Management Process Improvment Onboarding Performance Management Lean Six Sigma

Bill Eckhoff Education Details

Frequently Asked Questions about Bill Eckhoff

What company does Bill Eckhoff work for?

Bill Eckhoff works for First Financial Bank

What is Bill Eckhoff's role at the current company?

Bill Eckhoff's current role is Operation Risk Analyst II.

What is Bill Eckhoff's email address?

Bill Eckhoff's email address is bi****@****pay.com

What schools did Bill Eckhoff attend?

Bill Eckhoff attended Xavier University - Williams College Of Business, Xavier University - Williams College Of Business, Xavier University.

What skills is Bill Eckhoff known for?

Bill Eckhoff has skills like Business Process Improvement, Team Building, Account Management, Leadership, Customer Relationship Management, Team Leadership, Management, Customer Satisfaction, Sales Process, Training, Crm, Process Improvement.

Who are Bill Eckhoff's colleagues?

Bill Eckhoff's colleagues are Amy Horton, Matt Schroeck, Timmie Pearson, Lynda Garber, Frank Ciaccio Mba, Alyssa Stemen, Thom Frantz.

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