Bill Eckhoff Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Develop Players skill sets Spiritually, Emotionally, Socially, and Athletically, to help inspire empowered and confident leaders.

Cincinnati, Ohio, United States

Cincinnati Area, Ky

Staff Internal Auditor II - May 2019 to present Perform audit on Information Technology processes and practices, work with executive and department leadership to understand end to end processes, risks and controls, within high-risk business units and functional areas.Evaluate process and controls, perform testing around key business areas, systems, and processes, to validate control effectiveness and adherence to policies.Assess testing results to identify inefficiencies or areas of improvement, evaluate improvement plans.Work in small teams to manage and execute audit projects, collaborate with business partners, document results, and communicate results to management.

Cincinnati, Ohio, United States

Develop Players skill sets Spiritually, Emotionally, Socially, and Athletically, to help inspire empowered and confident leaders.

Cincinnati Area, Ky

Led a team of Project Managers responsible for a diverse set of applications.Structured and merged new organization to meet size and demands of business. Established business practices to reduce installation timeline of new contracts and move stalled contracts to completion.Consistently delivered installations ahead of sales by 23 - 25% monthlyReduced headcount of department to adjust to business demandsDeveloped post implementation survey to measure project quality and success

Cincinnati Oh

Acquired and merged organizations into Virtual Solutions Group. Facilitated transition of applications teams.Structured organization to meet size and demands of business. Managed team of remote software implementation associates and developed talent for new roles.* Created repeatable process for transition of new applications and organizations into virtual solutions group, reducing errors resulting in quick stabilization of business units through reduced risk, identified efficiencies, and increased speed of transitions.* Increased customer satisfaction and productivity by developing and completing reorganization plan for virtual solution organization, aligning team by application and skill set.* Scaled organization, effectively meeting businesses needs and volumes.

Cincinnati Area, Ky

Managed software backlog for business partners. Headed team of 45 virtual associates implementing client software applications. Responsible for establishing strong customer relationships. Developed large deal strategy for remote completion of virtual setups. Managed installation of $20M software backlog annually, resulting in business partners exceeding annual goals.* Developed business strategy to drive consistency in installing businesses larger than 5 sites, including onsite assessments customized training, and consultation, increasing client confidence and reducing post-install follow up.

Cincinnati Area, Ky

Designed, configured, and optimized processes from inception through start up and certification. Assessed current processes to measure and define opportunities for improvement. Developed best practices routines and solutions to improve productivity and customer experience. Performed risk assessments and created process documentation, testing, verification, and implementation of new processes.* Created process for installing software applications remotely, saving $1200 per application, increasing productivity, and decreasing sale-to-install time.* Initiated client-facing training agendas, ensuring quality of install and customer experience.* Reduced install expenses by streamlining business process, assembling like task and applications into one process.

Florence Ky

Managed customer-facing software install team. Scheduled and managed customer software installation projects. Responsible for productivity and P&L. Re-engineered process and business.* Improved productivity and profitability by developing remote install models for products.* Developed process changes and business re-alignment that allowed for elimination of organization while continuing to provide excellent customer experience.* Increased organization productivity and decreased expenses by expanding team knowledge, allowing for more applications to be installed by one associate per trip.* Reduced travel expenses and increased productivity by creating remote install model for some applications.

Masters Business Administration

Master Of Business Administration - Mba, Organizational Leadership

Bachelor'S Degree (Bs), Marketing