Customer Operations Specialist
CurrentAccurately process customer orders according to Post Consumer Brands order guidelines and work with customers to affirm order size, pricing, freight allowance, item information, product availability, lead time, and other service requirements. Responsible for the integrity and accuracy of assigned accounts in JD Edwards as it relates to order management (i.e. updating shipping platforms). Understand and help implement departmental and supply chain business strategies related to improving… Show more Accurately process customer orders according to Post Consumer Brands order guidelines and work with customers to affirm order size, pricing, freight allowance, item information, product availability, lead time, and other service requirements. Responsible for the integrity and accuracy of assigned accounts in JD Edwards as it relates to order management (i.e. updating shipping platforms). Understand and help implement departmental and supply chain business strategies related to improving customer satisfaction and reducing supply chain costs. Identify and actively participate to resolve issues that affect quality or service. Show less