Currently supporting the Maryland Motor Vehicle Administration (MVA) as a project lead and business process analyst to support the development of an enterprise modernization plan and RFP. This multi-year project supports a phased initiative for a $1.6 billion organization to replace a series of aging legacy systems and infrastructure with an integrated, scalable, enterprise wide system.Assisted in developing a project plan and serving as a business analyst / facilitator to support the following:Working with executive sponsors to develop and monitor the vision, desired project outcomes, and clear business objectives for the project.Facilitating user involvement and management acceptance of 350 “As Is” business process flows.Facilitating user involvement and management acceptance of over 75 business process improvement initiatives.Assisting partners, technical team and MVA management team in developing a phased implementation approach for a multiyear, enterprise wide modernization initiative that incorporates a series of manageable, modular building blocks designed to produce early wins, user adoption, and user acceptance.

Supported the Center for Medicare and Medicaid (CMS) as a project lead for the implementation of Oracle WebCenter. This project supports a range of Oracle Financials projects and CMS business processes.Provide support and subject matter expertise (following the CMS SDLC and PMBOK guidelines) for business process modeling and redesign, functional / business requirements gathering, concept design, user acceptance testing, training plan and delivery and implementation support services.Assisted in implementing the Oracle WebCenter Collaboration portal to provide online work spaces to enable developers, stakeholders and users to collaborate on projects.

Senior Project Manager and Business Analyst

Introduced proactive, business analysis and planning services to a conservative international firm. Successfully served U.S. Argriculture - National Information Technology Center, U.S. Treasury Franchise Fund, Hershey Corporation, Navy’s Morale, Welfare and Recreation Division, NAVSEA and Bryan Technology Utilities with the following range of services:Business process reengineering, process improvement, decision support and analysis services.Organizational change management strategies, sponsorship maps, training plans and post implementation reviews.Strategic planning, team-building, facilitation and training development services.Customer service improvement programsProject portfolio management and performance management systems.

Provided Maryland Transportation Authority, Maryland Highway Administration and Allied Irish Bank the following range of services:Program management, product development and training support for a range of services for technology support services.Business process and work flow analysis.Organizational change management services including development of training systems.Financial management and asset management requirements analysis.Development of RFP’s and acceptance criteria to successfully acquire, implement and manage systems to meet documented requirements.

Established and successfully marketed & managed an Impact Assessment Service designed to help a range of clients including University of Maryland Medical Center, Rollins Leasing Corporation, First Maryland Bancorp and Strawbridge and Clothiers.Management of the technology investment lifecycle including the organization-wide impact of proposed technology and operational changes. Evaluated vendor proposals for clients based on financial models and unique competitive advantage analyses. Performed technical and financial evaluations of vendor proposals including multimillion dollar systems, support and training services. Directed technical assessment teams to evaluate the cost versus performance of technology vendor offerings and provide clients with business strategies, vendor performance criteria and contract negotiating recommendations.

Served as technology and financial planning manager for the Information Technology Division. Provided business analysis services including the evaluation of investment lifecycle, workflow, process optimization, vendor management, training and IT capital expenditure investment alternatives. Successfully developed, negotiated and managed over 200 contracts for the acquisition of $85 million in IT for an organization of 3,500 employees

Divisional Controller of the IT Division and business liaison to the Telecommunication and Operations Divisions. Managed the budgeting, capital expenditures, cost allocation, technical training and strategic planning processes for bank-wide technology initiatives. Reporting directly to the Chief Information Officer, provided business planning, financial analysis and budget management support to over forty (40) senior and middle management technology and operation managers. Corporate Cost Accounting, Budgeting and Financial Manager

Successfully met organization-wide service objectives and generated a favorable variance for a $49 million annual operating budget. Managed a project to convert the bank to a comprehensive performance measurement and reporting system. Also, provided corporate-wide internal consulting services: analyzing product pricing; cost versus benefit analyses; cash management studies; and assisting the organization in transitioning from a limited one-year budgeting focus to a 3-5 year planning horizon.