Bill Flowers

Bill Flowers Email and Phone Number

Automotive Industry | Service and Management Professional @ QualTech Automotive
austin, texas, united states
Bill Flowers's Location
Austin, Texas Metropolitan Area, United States
Bill Flowers's Contact Details

Bill Flowers personal email

About Bill Flowers

I am a dynamic, motivated, and dedicated professional with an exemplary professional background including vast experience in management within multiple industries. A confident leader, highly resourceful and knowledgeable, with a proven track record of assembling and retaining high performing teams. I am widely regarded for building customer relationships and providing stellar service.EXPERTISE• Sales, marketing, and customer engagement• Financial management, accounting, and P&L responsibility• Recruitment, hiring, training, and retaining of high-performing teams• Mobilize and motivate employees to exceed performance standards• Proactively seeks opportunities for coaching and mentoring• Nurtures customer relationships which lead to long-term loyalty• Professionalism and integrity in all interactions and communication• Address customer issues and inquiries efficiently and effectively• Interpersonal communication, organization, and issue resolution

Bill Flowers's Current Company Details
QualTech Automotive

Qualtech Automotive

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Automotive Industry | Service and Management Professional
austin, texas, united states
Website:
qualtechauto.com
Employees:
12
Bill Flowers Work Experience Details
  • Blackbird Avionics
    Owner
    Blackbird Avionics Apr 2014 - Present
    Austin, Texas Area
    Started this business which builds, repairs, and upgrades consumer drones and multicopters. Specialize in first-person view, telemetry, and aerial photography equipment.
  • Qualtech Automotive
    Service Advisor
    Qualtech Automotive Jul 2018 - Present
    Austin, Texas Area
    Oversee the entire customer experience from initial contact through service delivery. Perform intake of vehicles for repair, assess repair needs, and present detailed cost estimates. Recommend alternative solutions when appropriate and place accurate repair orders. Monitor the status of repairs throughout the process and resolve any customer issues when necessary. Consistently exceed all set sales projections and goals.
  • Walker Tire
    General Manager
    Walker Tire Jan 2015 - May 2016
    Austin, Texas Area
    Drove all aspects of business operations, sales, and customer services for this busy tire shop. Maintained total P&L responsibility and oversaw all accounting, marketing, and vendor relations for the company. Handled recruitment, hiring, scheduling, training, development, and performance management for all employees. Exceeded all sales targets while ensuring the highest level of customer service and satisfaction.
  • Walker Tire
    Commercial Fleet Manager
    Walker Tire Jul 2014 - Jan 2015
    Austin, Texas Area
  • Advanced Automotive
    General Manager
    Advanced Automotive Oct 2012 - Jul 2014
    Austin, Texas Area
    Held direct responsibility for all shop operations including budgetary management, sales, HR, and customer service. Performed the interviewing, hiring, staffing, training, and evaluations for all personnel. Oversaw repair operations, ensuring all customer expectations, quality, and safety requirements we met. Retained appropriate inventory levels and ensured all building and equipment maintenance was completed.
  • Car-X Tire & Auto
    Service Manager
    Car-X Tire & Auto Jul 2012 - Oct 2012
    Austin, Texas Area
    Managed all facets of day-to-day operations for this full-service automotive repair shop. Boosted car count 20% within 60 days through aggressive grass roots marketing initiatives and stellar customer service. Directed all hiring, finance, quality, and customer satisfaction efforts.
  • Lamb'S Tire And Automotive
    District Manager
    Lamb'S Tire And Automotive Aug 2006 - Jun 2012
    Austin, Texas Area
    Accountable for the South Austin market including management of 8 locations and 75 employees. Developed the overarching business plan, vision, and strategy for the market. Designed and initiated a standardized employee training program which dramatically increased customer satisfaction.
  • Jerry'S Garage
    Shop Manager
    Jerry'S Garage Jan 2002 - Aug 2006
    Austin, Texas Area
    Led all aspects of daily shop operations including HR, customer service, and sales. Enhanced financial performance by ensuring the most cost-effective production methods were employed.
  • Circuit City
    Store Manager
    Circuit City Aug 1996 - Jan 2002
    Bryan/College Station, Texas Area
    Managed the overall store operations for this large-scale big box retail location. Employed innovative training and employee engagement strategies to increase retention and customer satisfaction. Awarded Top 10% Manager of Distinction; increased annual sales from $8M to $13M and reduced turnover by 50%.
  • Us Navy
    Avionics Technician
    Us Navy Dec 1990 - Jul 1994
    San Diego, California

Bill Flowers Skills

Customer Satisfaction Customer Service Team Building Sales Operations Automotive Automotive Aftermarket Sales Sales Management Strategic Planning Profit Tires Vehicles Parts Team Leadership Automobile Automotive Repair Inventory Management

Bill Flowers Education Details

  • Cooperstown Central School
    Cooperstown Central School

Frequently Asked Questions about Bill Flowers

What company does Bill Flowers work for?

Bill Flowers works for Qualtech Automotive

What is Bill Flowers's role at the current company?

Bill Flowers's current role is Automotive Industry | Service and Management Professional.

What is Bill Flowers's email address?

Bill Flowers's email address is fl****@****ive.com

What schools did Bill Flowers attend?

Bill Flowers attended Cooperstown Central School.

What are some of Bill Flowers's interests?

Bill Flowers has interest in Children, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.

What skills is Bill Flowers known for?

Bill Flowers has skills like Customer Satisfaction, Customer Service, Team Building, Sales Operations, Automotive, Automotive Aftermarket, Sales, Sales Management, Strategic Planning, Profit, Tires, Vehicles.

Who are Bill Flowers's colleagues?

Bill Flowers's colleagues are Beau Fitzsimmons, Christopher Cross, Billy Leavings, Coby Briggs, Justin Reece, Joseph Russell, Stephen Sturgeon.

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