Bill Hendry Email & Phone Number

Amsterdam, Nh, Nl

The Hague, South Holland, Nl

Liverpool Street, London, Gb

Responsible for strategy creation and execution in Primary Care Business Unit/Tribe.- Grew revenue by 150% to £25m. Increased Weekly Active Users (HCPs) by 50% to 150k. Increased adoption of Online Consultation product by 400%.- Led on creation of new strategy (gathering insights, prioritisation, exec buy-in), internal communications and change management (workshops, written comms, public speaking) and strategy implementation (team restructures & ownership of objectives, OKR process, check-ins)

Liverpool Street, London, Gb

I was hired into this role to lead the Operations function in Primary Care. I worked to deliver critical projects and establish new tools, processes and ways of working to support our growth.- Grew Ops team from a team of 3 generalists to 10 specialists across Revenue Operations, Legal & Compliance, Product Operations and Growth.- Implemented revenue reporting that enabled more informed decision making. These metrics were initially lagging (eg churn, win rate) but ultimately became leading (eg weighted pipeline) so decision making could be proactive rather than reactive, and we could better identify where our funnel was leaking.- Managed growth team that doubled adoption of Patient Triage product with in-product and out-of-product growth experiments

London, England, Gb

- Hired 370 people in 1 month during Operational Crisis caused by Covid. Created and improved process to maximise hiring capacity and improve experience of new employees.- Worked with Commercial and Product to improve onboarding of new sales hires. Implemented new Sales Enablement/Knowledge Management processes and tools, reducing questions asked of product teams by 30%.- Strategy Implementation: Set up the dashboards, tools for tracking OKRs, and check-ins that were necessary to ensure delivery of the new strategy.

Kingston Bagpuize, Oxfordshire, Gb

Worked as a Management Consultant across Health & Social Care, Defence and FMCG to deliver improved financial, operational, and health outcomes.- Completed diagnostics, identifying opportunities for improved outcomes across Acute Trusts, Mental & Community Health, and Adult & Children's Social Care.- Increased capacity in Shipyard Bottleneck by 300%.- Doubled throughput in Defence Supply Chain with Dashboards, Insights & improved governance.

Sydney, New South Wales, Au

Sales role. Performed cold outreach, and coached others to improve.- Raised $400k for Australian Charities as a caller.- Coached teams to a 40% improvement in success rate.

Master Of Engineering (Meng), Mechanical Engineering

Year Abroad, Mechanical Engineering