Bill Higgins is a Sr Director of Operations for ZenBusiness and Owner at A Stay Above The Rest, LLC at ZenBusiness. He possess expertise in development, program management, erp, customer relationship management, support and 2 more skills. Colleagues describe him as "Bill is an extremely effective project manager that has the ability to quickly build a rapport with business partners, technical subject matter experts and all levels of the organization. He manages the entire engagement from project initiation through delivery and stabilitization. Bill takes accountability for the end product and keeps an eye on the big picture to make sure that the right problem is being solved the right way. Not only is Bill an excellent project manager, he is a pleasure to have on the team. I managed Bill for almost two years and he always took the assignments that had a high degree of ambiguity. He has a fact-based approach that allows him to quickly sort through complexities. Bill works independently and delivers a high quality product on time and on budget.", "Bill is an experienced project manager with a wide range of skills. During the period he worked with me he continually demonstrated drive, versatility and results. Bill successfully managed and implemented a very large, multi year, highly challenging SOA based initiative at DFS that involved multiple, global development teams and multiple vendors. He also successfully managed smaller initiatives at the same time, applying a core set of project management fundamentals to all of them. He stays very close to the pulse of the efforts he manages and communicates effectively across all levels of IT and the business. Bill makes sure project issues/risks are identified and works hard to mitigate and/or resolve them before they impact the project negatively. He works very closely with his project teams, seeking engagement and commitment from all team members. During the past few years, as our development staff began shifting offshore, Bill worked very closely with the new team members, helping onboard and ramp them up to ensure the transition didn’t effective project schedules. He helped junior staff members develop by giving them stretch assignments when possible and providing a support structure for them to ensure they were successful. He worked very effectively with his business partners to help understand their needs and make sure his projects aligned with those needs. Bill’s experience, approach, proven track record will continue to make him successful.", and "Bill is a great person to work with, and I count myself lucky having had the opportunity to do so. In particular, Bill is adept at wrangling a large number of diverse resources into a cohesive unit, and extracting the best from each of them. As we worked toward a very large-scale implementation on a product of great complexity, Bill demonstrated superb skill in tracking progress, negotiating and setting delivery dates and scope, and in clear communication with all levels of management. His interaction with both his business partners and development team, and his ability to "bridge the gap" between those usually diverse groups, enables his projects to transition smoothly through each phase. He will be a strong asset for any organization, both professionally and personally."