Box Office Associate

● Interacting with customers and team members on the sales floor.● Cashier duties.● Support selling initiatives.● Perform assigned tasks. ● Provide legendary customer service.

● Led customer service and sales of mortgages.● Managed LO pipeline of loans in process.● Communicated with loan processor, underwriting, LO, and client.● Assisted clients with completing applications online or over the phone.● Cross-sold banking services and products to clients.

● Managed and developed staff and daily operations of the bank.● Customer service and client relationship building.● Sales of bank products and services as well as generating referrals to other areas of the bank.● Security of client and employee sensitive information.● Balanced and audited the safe and handled sensitive bank inventory and security.

● Oversaw customer service and sales of bank products.● Maintained and grew client relationships.● Sales of bank products and services as well as generating referrals to other areas of the bank.● Coached and trained staff.