Oversaw critical / complex technology projects spanning entire organization as project manager and analyst. Led development and design of solutions from original concept through final implementation. Bridged gap between technology and users, working with customers, designing and documenting user experience (UX) / user interface (UI) requirements, and crafting business intelligence (BI) and analytics visualizations.> Dynamically integrated and transformed multiple disparate data assets into a singular accessible dataflow source, streamlining Domo data ETL (extract, transform, load) and report development.> Empowered business users to visualize and analyze data via one unified view, then interpret and use real-time data to drive informed decision making.> Introduced and championed Agile methodologies in development of a Production Support Incident Tracking and Analysis initiative, driving efficiency, collaboration, and trust, embracing lean mindset.> Consolidated and migrated data from separate databases into single data source and SharePoint dashboard as merging organizations drove towards common processes and methodologies, ensuring data integrity and smooth transition. > Optimized SDLC processing by utilizing insight and improvements identified using quantitative and qualitative data captured via customized Qualtrics surveys.

Served as project manager and business analyst on numerous projects. Performed cost-benefit analysis for re-engineering and technology initiatives to identify expense reduction opportunities. Ensured adherence to quality standards via user acceptance testing (UAT) and issue resolution.> Led the integration of predictive modeling into a client acquisition system.* Achieved significant cost and time savings by directing the development of user configurable foundation, enabling business to introduce new models, trigger points, and eligibility rules, without IT involvement.* Reduced underwriting time and improved placement rate as result of identifying best risk profiles in each rate class.> Introduced user utilities to create and modify user defined system analyzer rules for life insurance underwriting, case assignment, and tasking. * Reduced or eliminated IT / application development’s cost and implementation timeline constraints.* Improved risk assessment accuracy and consistency.> Developed intuitive user interfaces to data collect and underwrite redesigned insurance applications, ensuring optimized processing. > Directed impact analysis, opportunity identification / prioritization, and user acceptance testing in support of system consolidation of merged and acquired companies, and sunset of outdated legacy systems and products.> Collaborated with business and IT technical teams in planning and management of multimillion dollar Life New Business Operational portfolio, writing numerous business cases, and analyzing, calculating, and tracking ROI.> Provided leadership with clear, accurate information that monitored business performance and trends, playing instrumental role in development of Business Intelligence System for Life New Business Operations.