Bill Leffler, Cdm, Cfpp work email
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Bill Leffler, Cdm, Cfpp personal email
Creative, visionary leader with a 20+ year track record of success in achieving business objectives. Change agent known for ability to develop and transform operations while embracing client culture. Established capacity for collaboration and engagement of high performing teams with exceptional ability to build positive relationships and achieve strategic alignment in large client organizations. Possess a strong understanding of overall business drivers and able to effectively balance short-term objectives with long-term organizational vision. Key competencies include: Strategic Vision, Planning & Execution Leadership Coaching & Development Diversity & Inclusion Initiatives Program Development & Implementation Culture Building & Transformation Organization Design & DevelopmentClient Relations & Retention Change Management Leadership Effective in Engaging Stakeholders Engaged in the following Committees:Hazardous Materials and Waste Management Committee ChairPatient Experience CommitteeEnvironment of Care CommitteeEmergency Management CommitteeInfection Prevention CommitteeHighly Infectious Disease Materials CommitteeAccident Prevention and Safety CommitteeHealing Arts CommitteeDiversity and Inclusion CouncilExtensive Restaurant, Hotel, and Food Service Management Experience - Front and Back of the House OperationsDiversified skill set derived from working in wide ranging settings and types of operations.Work History includes openings, troubleshooting/turning around problematic properties with a proven track record of producing above expectation results. Long term stable work history with positive - forward progressionStrong history of accountability with successful long term resultsSpecialties: Established record of progressive top line revenue and bottom line profit growthHistory of positive team cultivation, extensive training and staff retentionDiverse skill set including unit level HR capabilities, Marketing, Promotions and Celebrations, Menu and Recipe Development, Public Relations, Catering Sales, Event Planning, Coordination and ExecutionComputer literate with working knowledge of relevant software applicationsConversant in Spanish
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Director Of Food And NutritionAramark Dec 2021 - PresentPhiladelphia, Pennsylvania, UsFood and Nutrition Director of Abington and Lansdale Medical Centers. -
Division Director - Food & Nutrition And Environmental Services -Cdm, CfppSodexo Sep 2019 - Jun 202192866 Issy Les Moulineaux Cedex 9, FrCAPITAL HEALTH SYSTEM| Trenton & Pennington, NJ Sodexo Healthcare Division 2019 – Current2 Hospital System - Trauma & Cardiac facilities. Oversight of all Food Related Areas, Environmental Services, Patient Transport, Pantry Services, Room Service Call Center, Patient Meal Services, In & Outpatient Nutrition Counseling $19M in Managed VolumeSelected to lead strategic initiatives to drive Patient and Customer Experience, Oversight of Multi-service, Multi-Unit Operations, Supervisory and Clinical Management with a diverse hourly workforce of over 200 Client employees.Transforming operations while creating atmosphere for culture change, inclusive thinking and collaboration.Applied standards which drive efficiency and ensure compliance of operational regulations, procedures and protocols.Implemented programs to enhance employee engagement and drive improvement of skills and proficiencies in both a Union and Non-Union environment.Executed infection prevention measures throughout all food and environmental areas to address rapidly changing needs during COVID-19 pandemic. Aligned with all client initiatives in relation to ensuring Continuity of Care through COVID-19 peak.Strategically planning and preparing for continued pandemic needs. -
Director Of Food And Nutrition, Cdm, CfppSodexo - Health Care Division Mar 2012 - Sep 2019ST MARY MEDICAL CENTER | Langhorne, PA 374 Bed Acute Care and Cardiac facility. 350 seat Café and Doctor’s Lounge, Onsite Catering, Micro Market and Coffee Bar, Pantry Services, Room Service Call Center, Patient Meal Services, In and Outpatient Nutrition Counseling and Support Services $9M in Managed VolumeSelected to lead strategic initiatives to drive Patient and Customer Satisfaction, develop and direct Management and Supervisory team of 16 and oversee an hourly workforce of close to 100 Client employees. Provide fresh perspective and drive excellence through focus on innovation and customer satisfaction.• Achieved Client support and funding for a Café remodel. Elevated Café offerings to include more contemporary and trendy menu offerings. Changes heightened customer engagement resulting in 19 point gain in customer satisfaction.• Implemented countless innovations and successive programs and promotions to continually refresh offerings creating a destination appeal.• Restructured job flows and methods of preparation to generate efficiencies in patient meal execution resulting in savings of 2 FTE's.• Aligned with Client’s mission of Wellness driving all aspects of the culinary program resulting in 9’s and 10’s on annual Client Loyalty survey.• Achieved Client support and funding to construct and open a 24/7 micro market and coffee kiosk elevating revenues from previous kiosk by more that 4 times.Established a new level of accountability across management team working closely with front-line managers on ongoing performance management, coaching, goal setting and feedback.
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General ManagerSodexo Government Services Mar 2011 - Apr 2012DEPARTMENT OF TRANSPORTATION | Washington, DC - Sodexo Government Services Division P&L Food Service Operation with 400 seat Café, Bistro, Executive Dining Room, and Onsite Catering $3M in Managed VolumeGeneral ManagerSelected to lead a culturally diverse workforce to grow the business and improve customer service levels.• Increased customer engagement and drove top line sales by infusing excitement and energy into the Café program.• Assumed a $12K sales deficit upon arrival in period 6 of FY2011. • Exceeded topline sales by $200K returning profit of $135K with strong emphasis on managing expenses.• Instrumental in collecting $10K in delinquent account receivables before fiscal calendar close.
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General ManagerSodexo Corporate Services Apr 2010 - Mar 201192866 Issy Les Moulineaux Cedex 9, FrINTERNATIONAL MONETARY FUND | Washington, DC - Sodexo Corporate Services Division P&L Food Service Operation with 700 seat Café and 135 seat Bistro $2.2M in Managed VolumeGeneral Manager • Lead and supported transition team for newly acquired business with focus on execution of programs for HQ1 services. • Celebrated demographic cultural diversity through menu selections and food promotions.• Played a key role in supporting all other food service venues within the Client organization.
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General ManagerSodexo Corporate Services Oct 2006 - Apr 201092866 Issy Les Moulineaux Cedex 9, FrMEDIMMUNE | Gaithersburg, MD - Sodexo Corporate Services Division P&L Food Service Operation with 300 seat Café, Onsite and Offsite Catering in 7 buildings. Managed Vending and National Coffee Contract at 4 locations in 3 states $1.5M in Managed VolumeGeneral ManagerStrengthened client relationship by expanding Café offerings and elevating quality and execution. • Implemented electronic catering system (Catertrax) to provide structure and improve ordering and tracking. • Sustained growth as Client organization expanded physical foot print into multiple offsite locations.Reduced client subsidy by 6% focusing on control of expenses with heightened reporting.
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Executive ChefSodexo Corporate Services Mar 2001 - Oct 200692866 Issy Les Moulineaux Cedex 9, FrMARRIOTT INTERNATIONAL | Bethesda, MD Sodexo Corporate Services Division P&L Food Service Operation with 750 seat Café, Onsite Catering, C-store and Coffee Kiosk $6 M in Managed VolumeExecutive ChefSelected to elevate the culinary program and provide an updated perspective through innovation.• Served 3000 Café guests and executed an average of 16 catered events daily. • Directly supervised a culturally diverse workforce of 42.• Innovated, developed and executed successive, diverse weekly cycle menus.• Emphasized cross training for maximum labor optimization. • Executed Client’s “Green” initiative implementing a facility wide composting program. • Provided food services in 3 offsite locations.• Served as Co-chair for Sodexo’s Mid-Atlantic Regional Chefs Association 2002-2004.
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Acting General ManagerSodexo Corporate Services Mar 2005 - Aug 200592866 Issy Les Moulineaux Cedex 9, Fr
Bill Leffler, Cdm, Cfpp Education Details
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Johnson & Wales UniversityCulinary Arts
Frequently Asked Questions about Bill Leffler, Cdm, Cfpp
What company does Bill Leffler, Cdm, Cfpp work for?
Bill Leffler, Cdm, Cfpp works for Aramark
What is Bill Leffler, Cdm, Cfpp's role at the current company?
Bill Leffler, Cdm, Cfpp's current role is Director of Food and Nutrition.
What is Bill Leffler, Cdm, Cfpp's email address?
Bill Leffler, Cdm, Cfpp's email address is bi****@****ark.com
What schools did Bill Leffler, Cdm, Cfpp attend?
Bill Leffler, Cdm, Cfpp attended Johnson & Wales University.
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