Bill Light Email & Phone Number

Greenville, TX, US

Reston, Virginia, US

• Responsible for tier four systems architecture and Access & Identity Management
• Analyze & make recommendations for leveraging existing architectures to reduce operational cost
• Provide ongoing architectural support and direction for multiple technical efforts across several agile squads
• Design and manage Active directory, ADFS, Group Policy and Azure AD Connect

Dallas, TX, US

• Responsible for tier four systems architecture, design and testing eval for SOCOM command on a global scale
• Analyze & make recommendations for leveraging existing architectures to reduce operational cost
• Provide ongoing architectural support and direction for multiple technical efforts across several agile squads
• Responsible for Azure initiatives, PaaS, SaaS and IaaS
• Design and manage Active directory, ADFS, PKI, Group Policy and DNS architecture throughout the command on a global scale

Reston, Virginia, US

• Oversee all functions of IT Systems while enforcing operating procedures, protocols and policies
• Architect and deploy Microsoft Windows Server infrastructure within virtual environments
• Design and maintain AD, Group Policy and DNS in a large enterprise class multi-site environment
• Manage and design disaster recovery procedures to include entire site continuity
• Design, develop, analyze, document and support testing of products, systems or subsystems
• Managed, design and analyze multi-site LAN\WAN architectures

San Diego, California, US

• Define cloud architecture, design and implementation plans for hosting complex application workloads on MS Azure
• Azure API management, Security, Cloud to Cloud Integration (Public, Private)
• Escalation point for service desk team for all telecommunications equipment, applications & call center work flows
• Design & Administer our global infrastructure within a Windows Server Environment to include WAN\LAN, firewall policies and security administration
• Design, implementation and ongoing management of Genesys & Cisco Technologies
• Vendor management, TEM management, Audio codes, SBC’s, SIP & PSTN providers and all endpoints

Bannockburn, Illinois, US

• Define Information Technology business standards and policies while developing and maintaining various departments.
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Assist in development of all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision.
• Develop SLAs and other performance metrics and ensure adequate adherence by Helpdesk, Infrastructure and Network team members
• Oversee provision of end-user services, including help desk and technical support services

Bannockburn, Illinois, US

• Assist in the implementation and maintenance of network communications
• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies, defining and monitoring access.
• Reporting network operational status by gathering, prioritizing information; managing projects.

Bannockburn, Illinois, US

• Active Directory design and management to include group policy, ADFS and PKI
• Manage all parent and child domains within a multisite global environment
• Implementation, ongoing management and troubleshooting of Cisco Technologies
• Windows server management, VMware, Hyper-V and SAN infrastructure,
• Cisco call manager ongoing management, voice routing and call flow

Murfreesboro, Tennessee, US

• Administer servers, desktop computers, printers, routers, switches, firewalls and phones.
• Manage and maintain wireless Infrastructure
• Administer and manage Ad management, Exchange management and VMware Management

Dallas, TX, US

• Server maintenance, Help Desk Support, Network Support, AD management.
• Maintain network configurations, troubleshooting and repair
• Provide desktop, laptop and peripheral support

• Provide In-Field hardware\software repair, support and warranty service.
• Ensure daily SLA’s and metric requirements are met.
• Active Directory support