Bill Long Email & Phone Number

Dallas-Fort Worth Metroplex

Operating company of Cardiac Supply KLC. Providing IT leadership across PMO and ERP

Bangkok, Bangkok City, Thailand

Operating company of Cardiac Supply LLC. ProcureMed Co. LTD provides medical equipment and supplies to hospitals across Thailand with a focus on cardiac health.

Irving, Texas

Responsible for Workday across HCM, Payroll, Accounting, and Finance

Orlando, Florida Area

Responsible for all IT operations

Irving, Texas

Southlake, Tx

Lead a large diverse development team of 75 developers across 6 enterprise applications based in U.S., Poland, and India supporting multiple complex and integral products in the Sabre portfolio utilizing Agile methodologies. Responsibilities included driving new development as well as leading efforts to identify opportunities to streamline and improve efficiency of existing code base. Highlights:• Proactively worked to reduce implementation costs by 68% through automation and best practices• Proactively worked with Sabre Transformation team to implement consistent software development lifecycle and best practices to increase developer movement across my applications.• Engaged closely with key airline partners to ensure key functional and maintenance releases were delivered on-time and meeting defined requirements.• Encouraged the adoption of Test Driven Development (TDD) across the group. This process change increased automated testing resulting in a reduction in defect rates and increases in quality.

Dallas/Fort Worth Area

Brinks Latin AmericaHighlights:• Defined Governance process including budget, business initiation, and software development life cycle to enable the nine Latin America countries a process to propose and manage projects.• Worked with architecture to define and document the Microsoft Dynamics roadmap which included routing and money processing software.• Utilized sound program management techniques to assist the client in putting a plan together to define the regional patch management service to all hosted applications.TMX FinanceHighlights:• Implemented PMO processes and best practices to ensure all projects were run consistently and with expected results• Partnered with the CIO to reduce operating expenses through targeted business process improvements leveraging automation where appropriate.• Incorporated lessons-learned from real-world experience in various operational organizations to reduce clients’ time to realize savings.• Utilized sound program management techniques to assist the client in organizing and managing project teams to develop and migrate to their next generation system.• Introduced utilizing shared services methodologies in order to deliver greater results with a lower total cost of ownership

Responsible for maintaining a portfolio of 40 applications while providing IT ownership and accountability for First Transit and First Vehicle Operating Companies. Challenged the operating companies to consolidate development and support resources centrally providing a matrixed, cost effective organization. Tackled the challenge of moving legacy applications to new scalable platform based on proven architecture patterns.Highlights:• Led the selection of a development partner for JD Edwards ERP Maintenance Module through request for proposals, selection and contract negotiations. • Delivered a SQL Server Reporting Services solution streamlining reporting across all shops, regions, and super regions for First Student allowing performance indicators to drive change.• Rolled out a new Vehicle Maintenance System to 594 distinct locations across North America enabling the retirement of multiple existing applications into one enterprise solution for First Student• Supported strategic planning by developing 20 businesses cases and managing the specification and initiation of software systems that created a link between business needs and technology projects.

Promoted to oversee four product lines utilizing multi-location teams within the U.S., Canada, India and China. Lead the product definition, aggressive development and delivery of ERP products and application services to the automotive retail industry. Specific functions entail addressing customer issues, ensuring products are performing and met SLAs, driving product definition and deliverable activities, delivering products on schedule and within budget, and establishing and delivering standard and custom services.Highlights:• Released a new product to the market, SafteyNet, within two months by redefining the architecture, changing the team members, and delivered the product on schedule with record setting quality with zero software defects at delivery.• Led the design, development, and delivery of 6 releases on schedule and increased quality while reducing product development costs 43% – resulting in revenue growth of 73% in last 12 months as well as scaling the product.• Re-designed and implemented the Advanced Reporting architecture to eliminate major customer issues while delivering new features on schedule and within budget.• Established a performance / stress engineering team to proactively design solutions to address performance needs before software construction commences – changed the direction of a major new product before making a significant investment in a problematic architecture.

Served as the business and technical liaison to the CEO. Led strategic planning, business case development, and systems engineering. I was the owner for all document control solutions throughout the North America, Europe, and Australia.Highlights:• Developed installation, training and operational activities to assist customers working to achieve ISO/QS 9000 certifications.• Temporarily assigned to work in the Australian and European offices to launch document solutions products.• Worked as a technical sales engineer giving software demonstrations at various exhibits throughout North America, Australia, and Europe resulting in closing of 73% of deals• Lead the creation, scheduling and delivering of general subscription seminars to promote the ISO/QS-9000 software.• Automated the sales force by implementing technology to increase effective sales habits and techniques.