Bill Longhenry Email & Phone Number

New Ulm, Minnesota, United States

• Administer and optimize Azure cloud environments to ensure performance and reliability.
• Implement and oversee endpoint security using tools such as SentinelOne, Huntress, and Windows Defender.
• Assess and enhance the security of client infrastructures, including the management of backup solutions.
• Deliver proactive support by aligning IT infrastructure with ITIL Foundation best practices.
• Provide expertise in virtualization technologies, including VMware, Citrix, and Microsoft platforms.
• Facilitate multi-factor authentication (MFA) implementation and conduct security training for end-users.

Greater Minneapolis-St. Paul Area

• Established project objectives by reviewing proposals and collaborating with stakeholders to align on goals.
• Enhanced business efficiency and functionality through the implementation of innovative solutions.
• Developed and delivered training programs and instructional procedures to streamline processes.
• Deployed and supported remote access solutions, including VPN, SMA/SRA, and Terminal Services.
• Configured and managed a range of hardware, including PCs, tablets, printers, firewalls, switches, wireless access points, VoIP, and SIP systems.
• Oversaw the onsite deployment of PCs and networking equipment, ensuring minimal business downtime.

Sioux Falls, South Dakota Area

• Delivered technical support and resolved issues both remotely and on-site, ensuring efficient resolution.
• Deployed and repurposed computer systems while managing cable organization for optimal setup.
• Addressed and resolved network issues, hardware and software problems, and configured systems.
• Utilized System Center Configuration Manager (SCCM) for effective software installations and updates.
• Employed System Center Service Manager (SCSM) to track support tickets and develop custom forms for streamlined workflows.

Marshall, MN

Canby, MN