Leader of all internal infrastructure and application development projects in support of wide-ranging business needs. Responsible for identifying key areas for improvement, prioritizing resources, and delivering bottom-line value in daily operations. Leveraged technical acumen to direct organization’s project steering committee engaging key stakeholders in business decisions. Specializing in:- Enterprise systems – Delivered a wide range of projects including custom applications, Microsoft Azure, Office 365, Microsoft Dynamics, Power BI, SharePoint, etc. - Help desk – Built a help desk to support 450+ franchise units- Security / Disaster Recovery – Azure Site Recovery services, cloud services, PCI Compliance, IDS, Incident Management - Cloud platforms – Implemented hybrid-cloud and Azure IaaSHighlights:- Led large-scale development projects to improve data collection and analysis to achieve strategic goals and metrics – saving 200K per year while effectively managing 4-million dollar budget.- Built enterprise-wide IT infrastructure supporting 450+ franchise locations, created a team of 20 including Help Desk staff, Application Developers, QA, Project Manager, Network Engineers, and DBAs from the ground up.- Deployed various comprehensive and expansive IT infrastructure upgrades, transitions, extensive and effective security implementations.- Saved 200K per year via improved data collection and analysis, improved security and franchisee communication; virtualized 80% of IT infrastructure for quicker deployments while substantially reducing hardware costs.- Managed a team of 20, growing it from 1.- Developed a systems to support and enable corporate and franchisee growth from, enabling expansion from 95 to 460+ franchise units

Held full-scope management and leadership responsibilities across all areas of IT infrastructure, providing hands-on leadership to a highly capable technical team in daily operations. Carried out annual employee performance reviews, leveraging positive and productive feedback to correct behaviors and achieve desired organizational outcomes.