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Dynamic, results-oriented, Operations executive with over 30 years experience driving revenue and process improvements for consumer and business products sales and services. Has the proven ability to develop creative and innovative solutions for business growth while maintaining strong cost control management. Strong Workday background. Recognized as an effective team builder and leader that excels at the development, execution and achievement of strategic visions and performance expectations.
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Vp Service OperationsUrgent.Ly Roadside Assistance Oct 2017 - Feb 2022Tysons Corner, VaResponsibility for Developing and Managing the national partner network of over 80,000 Independent Tow Operators. -
National Service DirectorUrgent.Ly Roadside Assistance Nov 2016 - Oct 2017Vienna, VaUrgently is changing the roadside assistance business with a scalable, global platform that gets help to drivers fast when they need it most. It's "Uber for tow trucks" and we can plug our solution into any existing roadside service. I'm responsibile for Developing and Managing the national partner network of over 15,000 Independent Tow Operators. -
Engagement DirectorCollaborative Solutions, Llc Apr 2015 - Nov 2016RestonProject Management for implementation of Workday, cloud based Human Capital Management System. Managed successful implementations for 15 companies representing, Insurance, Food Services, Property Management, Medical Services, and Non Profit organizations. Managed implementation teams of 3 - 10 consultants for Core HR, Payroll, Compensation, Reporting, and Finance. -
Vp, Human ResourcesAsurion Apr 2012 - Nov 2014Sterling VaProject Manager for implementation of Workday, Human Capital Management System. Led team to the successful launch of Workday for 20,000 employees and contractors in the US, Canada, United Kingdom, Japan, and the Philippines. Interfaced directly with Workday and Workday implementation partners on the project. Led the internal Project Steering Committee consisting of departmental senior management and C Level executives.Responsibility for Human Resources functions for 10 Call Centers throughout the US. -
Vp , Service ManagementN.E.W. Customer Service Companies, Inc Oct 2007 - Apr 2012Sterling VaResponsibility for Field Service and Client Service Management for over 2M service events annually utilizing over 4,000 Independent Service Providers nationally.Advisory Board member of National Electronic Service Dealers Association (NESDA). -
Executive Vice PresidentCompusa Sep 1996 - Mar 2007Executive Vice President - Business Services and Human Resources Management and P&L responsibility for sales and operations of a $1Billion, B to B organization with 1,300+ salesmen in 160 locations nationwide.Managed all Human Resources functions for a 14,000 Team Member, $3.8 Billion retail organization, including Compensation & Benefits, Payroll, Team Member Training, Diversity and Recruitment. -
Sr. Director Human ResourcesCompusa Jul 2001 - Jul 2003Dallas Tx
Bill Maddox Skills
Bill Maddox Education Details
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Biology, General
Frequently Asked Questions about Bill Maddox
What is Bill Maddox's role at the current company?
Bill Maddox's current role is Senior Operations Managment.
What is Bill Maddox's email address?
Bill Maddox's email address is bm****@****gent.ly
What is Bill Maddox's direct phone number?
Bill Maddox's direct phone number is +170331*****
What schools did Bill Maddox attend?
Bill Maddox attended University Of Virginia.
What are some of Bill Maddox's interests?
Bill Maddox has interest in Education.
What skills is Bill Maddox known for?
Bill Maddox has skills like Team Building, Customer Service, Operations Management, Training, Coaching, Human Resources, Sales, Performance Management, Retail, Employee Training, Employee Relations, Leadership Development.
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