As a Senior Consultant - Training Lead and Coach at CGI, I specialize in designing, developing, and delivering impactful training programs that drive organizational success and foster continuous learning. With a focus on client needs and business outcomes, I collaborate closely with leadership and stakeholders to create tailored training solutions that enhance team performance and improve client engagement.In my role, I oversee the full lifecycle of training initiatives—from needs assessment and curriculum development to delivery and evaluation. I ensure that training is aligned with both strategic goals and evolving industry trends, using data-driven insights to refine programs and maximize effectiveness.Key strengths include:Leading cross-functional teams to deliver high-quality, scalable training solutions.Designing and delivering diverse training formats, including in-person workshops, virtual sessions, and self-paced online resources.Mentoring and coaching individuals to foster a culture of continuous learning and professional growth.Managing stakeholder relationships and driving alignment between business objectives and training programs.Continuously evaluating training effectiveness and optimizing programs to meet emerging needs and performance goals.I am passionate about helping teams and individuals unlock their potential and achieve measurable results through targeted learning initiatives. With expertise in business process management, agile methodologies, and solution evaluation, I ensure that training solutions are not only effective but also sustainable and adaptable to future challenges.Always learning and evolving, I stay up-to-date with the latest industry trends, emerging technologies, and best practices to provide cutting-edge training that makes a lasting impact.

Responsible for building, implementing and improving branch employee coaching process for the US Bank footprint. Participates in the identification, design, development and implementation of assigned projects in workings of employee onboarding, coaching and development, supporting over 2200 retail branches footprint wide. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Participates in training users and evaluating projects. Manages performance of the project team and evaluates overall team performance. Develops dedicated support to help market teams problem solve in a collaborative, customer focused and agile way.

Responsible for working with markets in the East Region (Cleveland / Akron, Columbus, Dayton, Cincinnati/ Northern KY, Louisville , Nashville, Charlotte) to proactively identify market level opportunities and tactics to achieve sales and communication objectives. Collaborate with market leadership and bring resources, programs and initiatives to achieve all encompassing growth goals. Coordinate processes and activities between marketing digital and product groups to implement market level plans.

• Functions as an internal coach or consultant to increase workplace productivity and effectiveness in relation to sales and service goals. • Defines initiatives to drive results up; improve line of business performance and create bottom line impact for internal client. • Partners with senior line management to design, develop, and implement programs to meet unique needs of client. • Conducts performance assessment; researches and analyzes results using proven data analysis methods to identify gaps and deliver solutions. • Provides productivity leadership and consulting to line of business leaders. • Involved in developing and designing training and presentation to sales force for achievement of goals. • Conveys information and assists with implementing training initiatives, best practices, action plans, development planning, mentoring programs, and sales improvement strategies. • Provides productivity leadership and consulting to business line management.

Branch Manager 4, Multi-branch Manager/District Customer Experience Coordinator/Small Business Banking Specialist. 2014 and 2015 District Branch Manager of the Year. 2014 Regional Branch Manager of the Year. 2013, 2014, 2015 Central Ohio Volunteerism Leader and Company (top 500 out of 68,000 employees) Oversee a team of 14 bankers at three branch locations that execute all sales and customer experience activities and managing risk. Established and achieved sales goals through effective sales management techniques. Recruit, train, and mentor staff on client profiling, conducting sales meeting and responsible for leading and conducting District Customer Experience training for new hires as well as monthly manager training classes. • Exceed goals and expectations; conducted skills assessment, performance management, development feedback, and coaching of employees and sales force. • Utilize consultative sales approach to define customer goals and develop solutions that cultivates strong relationships with customers. • Sales management of banking products, consumer loans, mortgage loans, small business loans• Responsible for P & L of local branch• District Customer Experience trainer• Regional leader with increased small business loan production by 19% in 2014• Successfully managed sales to 122% or greater in every quarterly Sales Campaign• US Bank Employee Development Network Board Member• Continual Leader of the Month chosen by peers • Central Ohio Leader in volunteerism for 2013 and 2014 out of 500+ employees

FREE Fitness, Nutrition and Accountability Life coaching. Sharing fitness and nutrition tips and motivating people to live a more fulfilling life by being more active. Fitness+ Nutrition + Support = Success! My mission is to inspire people to live a healthier life through sound nutrition and exercise. To provide positive feedback and inspiration through constant coaching and reliability.

Helping people with 1st time home purchase, refinancing, 2nd home purchase.

I was responsible for many newly developed attached housing developments that contain 600+ apartments and over 700 condos (for sale). As Team Leader I was involved in all aspects of the daily function of the community. I was tasked with starting the community from day of 1st dirt moved until fully occupied homes/apartments.