Internet Solutions Consultant
• Implemented Internet solutions and software systems for Blackbaud, the leading global provider of software and services designed specifically for nonprofits• Travelled internationally to deliver onsite services for multiple products, including online content management (NetCommunity), constituent relationship management (The Raiser’s Edge), and education administration (The Education Edge) systems• Streamlined operations via integration between fundraising databases and online communities• Defined and documented functional requirements, engagement summaries, business processes, and marketing strategies• Developed best practices for constituent relationship management, online fundraising, social networking, e-marketing, and e-commerce tools