Bill Mcmichael, Fcwp personal email
- Valid
Trainer with extensive experience in developing talent. Expertise in developing staff and trainers at all levels in order to achieve workforce excellence. Past experience in developing staff in both private and government sectors with focus on managing technical and non-technical new hire programs.Providing guidance and support to customers working to get back in the job market as well assisting those persons looking to change careers.I am a training professional with more than ten years of combined training, career counseling, workforce development, and resume writing experience. I've assisted more than 3,000 job seekers seeking new employment opportunities.A leader with customer service focus that can promote leadership and personal growth. I can be contacted at 727-608-2417 and at wmcmichael@careersourcepinellas.com.Specialties: Leadership development, team leadership, team motivation, adult training and development, performance management, interpersonal-telephonic skills, customer service skills, resume writing, and interviewing skills.
Freelance
-
RetiredFreelance Apr 2022 - Present
-
Employability Skills InstructorProfessional Trainer With The State Of Florida (Deo) Careersource Pinellas Jun 2012 - Dec 2022Clearwater, Florida• Designed innovative programs to teach job seekers soft skills.• Promoted program engagement and adherence to training principals by applying motivational and nterpersonal skills.• Created professional development programs targeting soft skills such as communications and personal management by evaluating trainee areas of weakness and job requirements.• Ensured that training programs addressed a variety of learning and needs by conducting research on efficiency and implementation of diverse training methods.• Trained an average of 60 participants a week in leadership, communication and productive workplace practices.• Provided feedback on individual actions, behaviors and verbal responses. -
Sr Customer Service RepresentativeVerizon Wireless Sep 2010 - Jun 2012Proven top performer who excelled at meeting customers needs. Addressed customer needs as it related to their experience with Verizon Wireless. Did troubleshooting on cellular phones and addressed and corrected issues customers had with their bill and other services with Verizon Wireless. -
Operations SupervisorThe Nielsen Company 2008 - 2010• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties. • Collaborated with project leaders and stakeholders to accomplish objectives.• Identify individuals strengths based on assessments and observations.• Presented observations in constructive ways.• Developed lesson plans to teach course materials according to schedule.• Used a variety of teaching techniques to encourage student critical thinking and discussion in what job seekers need in order to find a job.• Employed accelerated learning techniques to encourage student learning and build community within the classroom. -
Training SupervisorThe Nielsen Company 2005 - 2008Facilitated the trainer development of FT & PT trainers. Managed "SME" study assignments and partnered with methodological research department, and the call center "new hire" program. Created and updated the curriculumn for new and existing phone studies.
-
TrainerThe Nielsen Company 2000 - 2005Facilitated corporate training, supported new hire program and created study curriculum for new research studies.
Bill Mcmichael, Fcwp Skills
Bill Mcmichael, Fcwp Education Details
-
Pasco Hernando Community CollegeFire Science
Frequently Asked Questions about Bill Mcmichael, Fcwp
What company does Bill Mcmichael, Fcwp work for?
Bill Mcmichael, Fcwp works for Freelance
What is Bill Mcmichael, Fcwp's role at the current company?
Bill Mcmichael, Fcwp's current role is Retired Corporate Trainer.
What is Bill Mcmichael, Fcwp's email address?
Bill Mcmichael, Fcwp's email address is mc****@****ail.com
What schools did Bill Mcmichael, Fcwp attend?
Bill Mcmichael, Fcwp attended Pasco Hernando Community College.
What are some of Bill Mcmichael, Fcwp's interests?
Bill Mcmichael, Fcwp has interest in Social Services, Children, Human Rights, Animal Welfare, Health.
What skills is Bill Mcmichael, Fcwp known for?
Bill Mcmichael, Fcwp has skills like Training, Leadership, Management, Customer Service, Team Leadership, Team Building, Coaching, Leadership Development, Employee Training, Public Speaking, Microsoft Office, Program Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial