- Investor relations- Stakeholder meetings- Product presentations- Data analysis- Using AI to demonstrate how valuations are calculated- SAAS based buisness model

• Built strong relationships with customers to drive sales and upsell products, resulting in increased revenue.• Conducted thorough due diligence checks on customers to ensure compliance and mitigate risks.• Handled both B2B and B2C sales through inbound and outbound calls at JLR in Slough, England.• Successfully upsold products to customers, showcasing excellent communication and negotiation skills.

• Delivering excellent customer service • Building Rapport with customers• Upselling on products • Appraising part exchanges

As a Buisness Development Manager my job involved: - Building rapport with customers- Managing my diary - Making phone calls- Explaining the benefits of our platform compared to our competitors - Taking payments - Creating order forms after purchase - Creating a truly amazing experience that will keep customers coming back This is all achieved by: - Showing professionalism - Catering for all markets - Being compassionate and understanding to a customers needs - Being responsible - Being punctual - Being efficient and easy to work with

- Customer consultant Acreditation - Senior Customer Consultant Acreditation- Master Customer Consultant Acreditation

As A Customer Consultant my role involved : - Learning the Sales Process - Active Sales training - Role play with Collegues - Learning about the brand - Product Knowledge - Creating a 300 page portfolio of evidence - Showing evidence that I was able to demonstrate how to sell - Customer consultant accreditation - Senior Customer Consultant Acreditation - Master Customer Consultant Acreditation

As a Customer relations manager my job involved:- Speaking with the Manufacturer to handle issues with cars - Meetings at Vauxhall manufacturing plant in Dunstable - Building rapport with customers- Dealing with customer case issues - Assisting the Service Department

▪︎ Using social media such as Facebook, instagram, youtube to market products▪︎Using cars in promotional material to gain more interest in the brand▪︎Inviting potential customers down to the showroom

As a Data entry Specialist my job involved:- Inputting vast amounts of customer data in our inout system - Adhering to GDPR rules on contacting the customer - Organising the customers data and adjusting payments for each individual - Keeping paperwork organised and filed away - Talking with customers and being understanding