Bill Phipps work email
- Valid
- Valid
- Valid
- Valid
- Valid
Bill Phipps personal email
Bill Phipps phone numbers
Senior leader of high performance teams, passionate about growing business by developing customer relationships and improving customer experiences throughout the engagement lifecycle with global enterprise clientsKey Competencies:• Professional Services (including client presentations, solution architecture, proposals, SOW & T&Cs agreement development and negotiation, project management, and operations) • High Performance Team Development • Support Services (including Renewals) • Education Services• Customer Success• Account Management (including Major Global Enterprise Customers, in High Tech, Financial Services and Solution Provider verticals)• Strategic Partnership Development & Relationship Management• IT Infrastructure (including Cloud)• Software-as-a-Service (Saas)• Open Source Software
Phipps Consulting
-
Phipps ConsultingCalifornia, United States
-
Personal Goal PursuitCareer Break Oct 2023 - PresentQuasi-sabbatical to focus on: * Micro-managing and expediting the completion of our multi-year "Pandemic" Home Remodel - FINALLY* Volunteer coaching junior high school boys and girls basketball and volleyball teams * Continuing my Life Long Learning (currently channeling my inner Geek, by focusing on AI, Quantum Computing)So now I am re-energized and passionately taking the next step in my professional career journey!
-
Senior Regional Director, ServicesTrace3 Nov 2020 - Oct 2023Irvine, California, UsTrace3 is a premier provider of advanced technology consultation services and solutions. Founded in 2002, Trace3 offers a broad mix of end-to-end technology services and solutions, ranging from artificial intelligence and data science to cloud computing and security consulting. The company also maintains a venture capital briefing program, with a sharp focus on emerging technologies, and provides clients with extensive research focused on the latest IT trends. Trace3 is headquartered in Irvine, Calif. and maintains 25 office locations across the United States. Trace3 is privately held by American Securities.• After Trace3’s acquisition of Groupware in 2020, Served as the Groupware Services and Engineering Leader on the cross-functional integration team, with responsibilities including: o Inventorying, documenting and assessing Groupware and Trace3 organizations, processes, operational data and systemso Realigning organizationso Migrated operational data and systemso Responsible for NorCal roll out and adoption of integrated processes and systems• Responsible for all Service Offerings in the NorCal Region• Managed the NorCal PMO Team• Reported and presented on NorCal Services -
Senior Director, ServicesGroupware Technology A Trace3 Company Jun 2018 - Nov 2020Campbell, Ca, Us• Took on additional responsibilities for all other Services Lines of Businesso Integration Services▪ Transformed from “Value Add” to For Profit service offerings▪ Added Staff Augmentation and Project Based service offeringso Third Party Maintenance Hardware Support Services▪ Led development of a new advanced service for outsourcing OEM Support Services for large strategic Clients▪ Led complex solution architecture of case-based and dynamic install base service optionso FinOps/Cloud Optimization Services▪ Transformed from a simply an enhanced billing service to a Customer Success based Managed Service▪ Developed and grew High Performance Team by > 160%• Identified metrics and developed Services measurement and reporting frameworko Drove increase in the Integration Service line of business by > 200%o Drove increase in the Third Party Maintenance Hardware Support Services line of business by > 450%o Drove increase in the FinOps/Cloud Optimization Service line of business by > 500%o Drove increase in overall services business by > 440%• As a member of Groupware Executive Staff, responsibilities included: o Strategy Development and Updatingo Annual Operating Planning and Goalingo Presenting during Annual Company Kickoff Meetingso Presenting during Company Quarterly Business Review (QBR) Meetingso Weekly and Monthly Services reporting• Lead a Services organization of > 40 FTEs (~ 1/3 of entire company)o Including critical activities of skip-level 1-on-1s and mentoring of top performing mangers and individual contributors• Achieved Groupware Technology CEO Circle award multiple years -
Director, Professional ServicesGroupware Technology A Trace3 Company Sep 2016 - Jun 2018Campbell, Ca, UsGroupware Technology specializes in data center infrastructure and cloud computing solutions, rack integration services, and first call support. An award winning, leading IT solutions provider since 1992, Groupware understands that IT is an integral component of client success and delivers positive outcomes for clients through excellent customer service, technology, and teamwork. Groupware solves business problems with technology solutions that reduce costs and complexity, increase flexibility, and improve performance and competitiveness. • Initially brought on to focus on maturing and growing the Professional Services line of business, toward driving the business transition from product to services lead solutions. • Established and was responsible for Professional Services Presales (including SOWs & Ts&Cs) and Delivery Processes. • Managed the team of Professional Services Presales and Post Sales Engineers. • Created a Program Management Office (PMO) and lead the team of Project Managers. • Established and was responsible for Professional Services Project Management Methodology and Processes. • Created and led the Services Operations Team. • Established, managed and was responsible for relationships with OEM Services providers. • Established, managed and was responsible for relationships with Channel/Partner Services providers.
-
Senior Global Success Manager, Major Global AccountsNetapp May 2013 - May 2016San Jose, California, UsLeader of a team of > 40 Sales, Systems Engineering, Professional Services and Global Support team members for NetApp's largest major commercial account, driving > $125M of annual revenue while also achieving High Customer Loyalty. -
Americas West Global Success Group ManagerNetapp Aug 2013 - Jul 2014San Jose, California, UsManaged a senior team of 8 GSMs, leading 10 Major Account Teams, driving > $340M of revenue while also achieving High Customer Loyalty.In addition, recruited 4 employee referral candidates, who were ultimately hired as GSMs; and served as mentor to 6 new hire GSMs.
-
Senior Global Services Manager, Major Global AccountsNetapp Aug 2008 - Apr 2013San Jose, California, UsLeader on multiple Major Account Teams in Financial, Service Provider and High Tech verticals, driving a total of > $550M of revenue while also consistently achieving High Customer Loyalty.
-
Senior Sales Representative, Global Oem SalesSeagate Technology May 2008 - Aug 2008Fremont, Ca, UsGlobal OEM Sales -
Senior Solution ManagerSynopsys Oct 2001 - Oct 2007Sunnyvale, California, Us -
Consulting Service ManagerCollabnet May 2000 - Oct 2001Alpharetta, Ga, UsRecruited by CEO to lead creation and development of Services organization, encompassing Consulting, Design, Implementation & Deployment. In addition to these strategic responsibilities, lead Community Development (precursor to Customer Success) practice and group, for CollabNet's SaaS offerings of a collaborative software development environment (SourceCast) and marketplace (SourceXchange), based up on Open Source Software (including Apache, CVS & Subversion, Bugzilla), for major projects with enterprise companies such as Sun (OpenOffice.org, NetBeans.org, JXTA, Jini and Jain), HP (CDP), Motorola (iDEN) and Dresdner Kleinwort Wasserstein (DrKW). -
Solution ManagerSynopsys Inc. May 1999 - May 2000Sunnyvale, California, Us
-
Senior Program ManagerCadence Design Systems May 1995 - May 1999San Jose, California, Us -
Program Manager & Lead Design EngineerCintel, Inc. Dec 1987 - May 1995
-
New Product Introduction & Production EngineerHewlett-Packard Feb 1985 - Dec 1987Houston, Texas, Us -
Microwave R&D EngineerFord Aerospace Jul 1983 - Feb 1985Us
Bill Phipps Skills
Bill Phipps Education Details
-
Santa Clara UniversityElectronics -
Archbishop Riordan High School
Frequently Asked Questions about Bill Phipps
What company does Bill Phipps work for?
Bill Phipps works for Phipps Consulting
What is Bill Phipps's role at the current company?
Bill Phipps's current role is High Technology Senior Services Leader | Solutions Architect | Services & Solutions Enabler | Strategic Partnerships Developer.
What is Bill Phipps's email address?
Bill Phipps's email address is bi****@****ink.net
What is Bill Phipps's direct phone number?
Bill Phipps's direct phone number is +140841*****
What schools did Bill Phipps attend?
Bill Phipps attended Santa Clara University, Archbishop Riordan High School.
What are some of Bill Phipps's interests?
Bill Phipps has interest in Exercise, Home Improvement, Reading, Shooting, Sports, Home Decoration, Health, Cooking, Electronics, Outdoors.
What skills is Bill Phipps known for?
Bill Phipps has skills like Customer Success, Customer Experience, Customer Engagement, Professional Services, Sales, Business Development, Global Enterprise Accounts, Cross Functional Team Leadership, Strategy, Sales Enablement, Solution Selling, Consultative Selling.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial