• Oversight of all aspects of new part development, from initial customer inquiry to delivery of parts and establishment of parts stocking systems.• Developed and motivated a Manufacturing team over 18 years with minimal turnover, actively participating in their training, performance dialogues, one on one and bi-weekly meetings to improve communication and coordination of the goals and expectations. Responsible for all hiring and termination activities.• Successfully implemented performance metrics reports and tracking, presented to production staff daily to provide a path to achieving goals, encouraging process improvements, and increasing efficiency.• Defined a Parts Database, which compiles all relevant information for a customer’s part, including manufacturing data, costs, utilization, and profitability.• Wrote a Quality Manual and associated procedures for ISO 9001:2008 certification, in conjunction with QA Manager. This included development of quality policies, operating procedures, verification and validation plans, employee training, and processes for auditing and customer satisfaction assessment.• Established Kanban and consignment stocking programs with key customers, and provided logistical support in shipments to NAFTA and overseas regions.• Collaborated with Engineering Manager to transfer part families from cam-driven screw machines to CNC turning centers, in order to increase productivity and quality, and reduce labor costs.• Generated division expense budgets, along with sales forecasts for existing customers.• Created a new quotation system for parts, along with customer communication and engineering design databases.• Effectively managing changes with team personnel, policies, and the physical plant, as the company has transitioned through new ownership. Straightforward communication has been paramount throughout this process.