Bill Read Email & Phone Number

Westboro, Massachusetts, Us

Connect quality nonprofits with donors of money, goods and services• Create Storyline eLearning modules

Richmond, Va, Us

SAP S4 HANA (IS-U/C4C/Fiori) Systems FacilitatorFacilitate end-users, managers, and supervisors to become skilled in SAP IS-U, C4C, and Fiori•Conduct training for multiple cohorts in SAP IS-U-Industry-Specify Solutions for Utilities, C4C-Cloud for Customer and Fiori •Facilitate training for IS-U Billing and Generating Invoices, Credit Collection and Account Adjustments•Provide training in IS-U for Business Process Program Exception Management (BPEM) and Dynamic Work Center (DWC) for Meter Reading and Service Orders•Create day-to-day learning schedule based on pace and competency of the participants ensuring proficiencies within SAP IS-U and C4C•Provide Go-Live technical support

Menlo Park, California, Us

Cloud security solutions and services that show what’s on all network environments and where resources are exposed• Create Camtasia microlearning videos for government and private sector clients

Westboro, Massachusetts, Us

Connect quality nonprofits with donors of money, goods and services• Develop a set of Storyline microlearnings to support on-boarding of new volunteers. Work with subject matter experts to develop storyboards and voiceover scripts.

Hartford, Connecticut, Us

Eversource Electric Work Asset Management (WAM) system implementation• Deliver vILT Maximo courses to Eversource field personnel• Create quick reference guides

New York, Ny, Us

Digital transformation implementation project• Develop training program for Client Services Group (CSG)• Deliver ILT and vILT courses to CSG domestic and global audiences• Create Camtasia eLearning modules

Boston, Ma, Us

Hospital Go-Live• Deliver Epic Resolute Hospital Billing (HB) training• Provide Go-Live Epic support

Hospital Go-Live• Deliver Epic OpTime training• Provide Go-Live Epic support

Boston, Massachusetts, Us

Instructional design and delivery for State Street end user financial tools• Develop and deliver Oracle Financials R11/R12 end user training• Deliver virtual (vILT) and instructor-led (ILT) training classes for internal users worldwide• Develop asynchronous e-learning module using Camtasia Studio 8

Teaneck, Nj, Us

Instructional design and delivery for Integrated Healthcare Management software solutions• Develop asynchronous e-learning modules using Articulate Storyline 2• Develop both instructor-led (ILT) and virtual (vILT) training classes• Deliver both instructor-led (ILT) and virtual (vILT) training classes• Software products include CareAdvance Enterprise (CAE), QNXT claims system and TriZetto Medicare Solutions (TMS) suite of applications• Perform all aspects of customer engagement such as topic needs assessment and adjustment, coordination and preparation of the learning systems environment, training delivery and student follow-up• Analyze and resolve hardware and software issues• Audiences include health plan staff such as clinical support staff, business analysts and technical staff

Marlborough, Ma, Us

Morgan Stanley Smith Barney merger• Train Morgan Stanley Smith Barney financial advisors on investment planning software

Newton, Ma, Us

Train and support personnel on PAML (Pre-Admission Medication Lists with Discharge Instructions) application• Perform duties during critical periods in hospital operations• Conduct phone and one-on-one hospital staff training and daily live support in most departments throughout the hospital as needed. This includes emergency, pretest, intensive care and recovery• Hospital staff supported include physicians, nurses, administrators, residents, management and software developers• Obtain working knowledge of the new system quickly to be ready for application rollout

Sunnyvale, California, Us

Train partners, customers and internal consultants on family of Affinium EMM (Enterprise Marketing Management) and CRM (Customer Relationship Management) solutions• Deliver Affinium Detect and Leads 2, 3 and 4 day courses to diverse global audiences• Develop instructor-led courseware at beginner, intermediate and advanced levels• Implement technical synchronous and asynchronous technical eLearning courseware using WebEx• Successfully deliver fundamental, intermediate and advanced classes• Consistently meet or exceed deadlines and achieve superior student feedback

Bedford, Ma, Us

Train customers on family of data mining and business intelligence products• Instruct customers on how to successfully use software in 2 day classes nationwide• Successfully deliver fundamental, intermediate and advanced classes• Consistently achieve outstanding student evaluations and recently received recognition as one of two top software instructors in the company• Lead both public seminar and customer on-site classes• Modify existing courseware and author new training courseware• Create and deliver elearning courses using Camtasia and NetMeeting• Help plan, organize and present product demonstrations and training classes for large customer audiences at yearly user conferences nationwide

Master Of Science, Computer Information Systems

Electronic Health Record Program / Arra Hitech Grant, Clinician And Practitioner Consultant Role

Bachelor Of Business Administration, Management