Bill Ringler Email and Phone Number

*Responsible for planning, development, procurement and implementation of Servers and Workstations *Migrated Mailboxes to new Exchange Server increase consistency and reliability *Upgraded Workstation clients to Windows XP Professional *Reconfigured and updated existing Network and Kiosks Hardware for compatibility*Recommended procurement, and modifications to network components*Negotiated all Network and System Component Pricing *Conducted Maintenance and Support for Operating System, Web software, Point of Sale Software *Conducted Training and Documentation Support to all personnel *Planned and assisted Installation and Troubleshooting *Responsible for troubleshooting Network routers, WIFI, cabling and associated hardware*Assisted the Video Surveillance Contractors with Cabling, Setup and Placement of Cameras and Recording Equipment of the Company location and Stock*Implemented a three (3) Tier approach to Network/Database Security

* Self-starter, supervisor with successful record of accomplishments, team motivator, and player, to include teaching, and extensive travelSenior Technician/trainer – Lotus Notes *Developed and Assigned/Implemented all phases of Training, Implementation of small and large Enterprise Networks and Sub-Systems including Point of Sale and Debit/Credit Transactions. *Lotus Notes Upgrade from 6.5 to 8.5 *Responsible for planning and development of all Repair and Testing Cycles as well as Customer Service Initiatives. **Responsible for planning, development and implementation to execute the Lotus Migration to version 8.5 *Migrated Mailboxes to new system over a four stage process to reduce downtime *Upgraded Admin Client to 8.5 *Reconfigured and updated existing Network and workstations for compatibility *Conducted maintenance and support for Lotus upgrade * Responsible for Unix training of new technical engineers