Bill Sammon Email & Phone Number

Omaha, Nebraska, United States

Greater Omaha Area

Performed minor repairs and tune-ups on acoustic and electric guitars with a focus on high detail and professional quality.

Greater Omaha Area

Resolving escalated service issues for customers over the telephone.Processing returns of merchandise and purchases of new or replacement merchandise.Assisting with arrangements for delivery & pickup of merchandise being returned.

Greater Omaha Area

Performed detailed quality control review on incoming purchase orders.Consulted with customers regarding pricing, shipping & availability. Managed incomingtelephone traffic. Coordinated orders with sales, shipping, engineering & procurement.

Greater Omaha Area

Process all incoming merchandise shipments from warehouses &assorted vendors. Process regular product returns to all sources. Maintain necessaryfiles. Ensure correct product placement throughout the store. Supervise & provideguidance for store staff. Perform cash office responsibilities. Provide support for other store staff as required.

Greater Omaha Area

Assist customers by determining their needs & recommending the correct tooling solution. Extensive and detailed product application knowledge was required, so constant self-education was vital to success. Coordinate sales efforts with outside sales staff. Schedule work to meet time-sensitive deadlines.

Greater Omaha Area

Perform initial examination and check-in of merchandise needing repair service. Schedule merchandise pick-up & delivery with customers. Route service vehicles with an emphasis on efficiency. Maintain active work order files. Respond to incoming phone traffic. Resolve customer issues to their satisfaction.

Greater Omaha Area

Perform selection and ordering of home appliance merchandise from vendors. Maintain active communication with vendor representatives and call centers. Compile and review numerous reports for merchandisers. Assist sales staff with merchandise availability issues. Transfer merchandise between warehouses. Update merchandise and advertising data as necessary.