Bill Selander Email & Phone Number

Richardson, Texas, United States

Deliver a variety of post sales services to new and existing customers including project management, implementation, best practices, related documentation deliverables, training, upgrades, and add on services.• Develop and Deliver training for company• Work with Customer Service on testing new products• Work with Engineering and Product Marketing to design training for new products and features• Schedule training events both domestic and international• Organize and manage Sales Engineering training as well as Sales Product Training• Develop training materials for EXFO SA Sales Teams, Field Engineers, Customer Service Engineers and EXFO SA Customers

250 Apollo Drive, Chelmsford, Ma 01820

• Develop and deliver training material for EXFO SA sales teams, field engineers, customer service engineers and EXFO SA customers• Work with engineering and product marketing to design training for new products and features• Work with customer to schedule and deliver upgrades and installation

Responsible for generating and delivering customer briefings, field technical training for internal and partner personnel, industry webinars, and supporting tradeshows. • Developed and Delivered training for products to Sales Engineers• Designed Demos for VPN & Dial Products for Tradeshows• Participated as Business Unit representative at Tradeshows• Researched and Evaluated competitive products• Managed Marketing Beta Programs• Tracked and managed new product feature requests from field to development team

Mba

Ba, Computer Science